Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fateme Rahmani Tabar

Burnaby,BC

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Nika Clinic
02.2022 - 03.2023
  • Responded to inquiries from callers seeking information.
  • Compiled information from files and research to satisfy information requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Delivered expert consultation and referrals for appropriate and effective treatment plans.
  • Worked effectively in fast-paced environments.

FACIAL SPECIALIST

Nika beauty clinic
03.2022 - 12.2023
  • Provided comprehensive skin care services such as facials, waxing, and body treatments to clients with a range of skin types and concerns
  • Cultivated positive relationships with clients by providing exceptional customer service
  • Successfully managed multiple tasks simultaneously while maintaining composure under pressure
  • Performed professional consultations regarding skincare products, procedures, and lifestyle habits
  • Strictly followed sanitizing standards to ensure a clean and hygienic environment
  • Utilized advanced techniques such as microdermabrasion, chemical peels, and laser therapy to improve skin health

Sales Associate

Rosha Cosmetics
06.2021 - 04.2022
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Kindergarten Teacher

Hakim International School
01.2020 - 07.2020
  • Helped struggling students by motivating and encouraging kids to reach full potential.
  • Promoted learning through play with engaging activities, games and lessons.
  • Assisted students by serving as advocate for children in school and community.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • worked as an english teacher as well

Education

Bachelor - Biomedical Engineering

Tehran Medical University
02.2022

Skills

  • Customer service
  • Team Collaboration
  • Organization
  • Time management abilities
  • Retail store support
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills
  • Scheduling
  • Records Management
  • Anti-aging treatments
  • Skin analysis proficiency

Certification


  • Certified skin care

Languages

Persian
English
Italian

Timeline

FACIAL SPECIALIST

Nika beauty clinic
03.2022 - 12.2023

Receptionist

Nika Clinic
02.2022 - 03.2023

Sales Associate

Rosha Cosmetics
06.2021 - 04.2022

Kindergarten Teacher

Hakim International School
01.2020 - 07.2020

Bachelor - Biomedical Engineering

Tehran Medical University

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Fateme Rahmani Tabar