Fateh Umar
Vaughan,ON
Summary
Dynamic Operations Manager with a proven track record at Tandem Trans, excelling in fleet management and regulatory compliance. Expert in optimizing performance KPIs and fostering a motivated team culture. Skilled in driver coaching and cross-border logistics, driving operational excellence and enhancing service reliability.
Overview
8
8
years of professional experience
Work History
Operations Manager
Tandem Trans
02.2025 - Current
- Managed daily transportation and fleet operations, ensuring efficient dispatch, compliance, and driver management.
- Oversee daily transportation and fleet operations including dispatch, compliance, and driver management.
- Tracked safety metrics and enforced HOS compliance, upholding regulatory standards.
- Strengthen broker, shipper, and vendor relationships to support business growth and service reliability.
- Cultivated broker, shipper, and vendor relationships to enhance business growth and service reliability.
Operations Manager
UB Logistique Inc (Amazon DSP)
11.2021 - 02.2025
- Managed full Amazon last-mile operations including fleet readiness, dispatch oversight, and driver supervision.
- Scheduled and supervised 70+ delivery associates, enhancing peak-season scalability and maintaining operational stability.
- Utilized Amazon Cortex and internal tracking systems to monitor performance, safety, and delivery metrics.
- Conducted driver coaching sessions, boosting safety scores, delivery accuracy, and customer satisfaction.
- Maintained safe fleet standards across 60+ vehicles while minimizing downtime and compliance risks.
- Built motivated, accountable team culture prioritizing performance, safety, and continuous improvement.
Logistics Coordinator
Roadrunner Logistics
02.2018 - 08.2021
- Coordinated fleet maintenance schedules to minimize downtime through proactive monitoring.
- Negotiated load rates with brokers to improve margins and maximize truck utilization.
- Managed cross-border shipping documentation and regulatory compliance procedures.
- Negotiated load rates with brokers to enhance margins and optimize truck utilization.
- Managed cross-border shipping documentation and ensured regulatory compliance.
Education
Ontario College Diploma - Paralegal
Sir Sanford Fleming College
Peterborough, ON01.2021
Ontario College Diploma - Law Clerk
Sir Sanford Fleming College
Peterborough, ON01.2019
Skills
- Fleet & Dispatch Management
- Route Optimization & Load Planning
- Performance KPI & Scorecard Management
- Budget Monitoring & Cost Control
- Regulatory compliance
- Amazon DSP Operations
- Cross-Border Logistics Coordination
- Driver Supervision & Coaching
- Recruitment & Workforce Planning
- Load Tracking
Accomplishments
- Led daily operations for 60+ delivery vans servicing Amazon last-mile routes.
- Managed workforce scheduling for 70+ drivers ensuring full route coverage and reduced overtime exposure.
- Improved operational efficiency through structured performance reviews and safety scorecard coaching.
- Directed full-cycle hiring including interviews, background checks, onboarding, and driver training.
- Maintained full compliance with Transport Canada, DOT, HOS, and cross-border transportation regulations.
Languages
- Punjabi
- Hindi
- English, Native/Bilingual
- Punjabi, Native/Bilingual
- Hindi, Professional Working Proficiency
Locations Open To
- Ontario
- Calgary, Alberta
- Edmonton, Alberta
Languages
English
Professional
French
Elementary
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Operations Manager
Tandem Trans
02.2025 - Current
Operations Manager
UB Logistique Inc (Amazon DSP)
11.2021 - 02.2025
Logistics Coordinator
Roadrunner Logistics
02.2018 - 08.2021
Ontario College Diploma - Paralegal
Sir Sanford Fleming College
Ontario College Diploma - Law Clerk
Sir Sanford Fleming College