Open To Work
Fasiya Memon
Los Angeles
Work Preference
Summary
Results-driven business analyst with a strong focus on enhancing productivity and efficiency. Proven track record in managing leather restoration projects while ensuring quality standards are met. Strong relationship management skills foster trust and satisfaction among clients.
Overview
24
24
years of professional experience
Work History
Senior Sales Associate
LA Leather Cleaners
Los Angeles
01.2023 - Current
- Manage Leather restoration business working with high-end, commercial, and independent brands of clothing.
- Managed solutions by delivering highest level of care to leather, suede, and fur, adhering to quality assurance guidelines and meeting all quality standards.
- Use intricate knowledge of final restoration and final touch-ups, making it a personal goal to provide genuine customer service.
- Provided expertise in leather restoration, guiding customers through informed decision-making processes.
- Managed client relationships and provided expertise.
- Liaison with senior technicians and come up with solutions to guarantee improvement by being the key decision maker of how to provide care and the best solution in cleaning services.
- Executed quality assurance to ensure restoration services addressed specific risks associated with each unique piece.
- Performed quality assurance checks to ensure high standards in leather restoration.
- Deliver wholesale clients' orders for cleaning Leather, by providing a trusting friendship and a keen understanding of specialty cleaning services.
Ayurveda Medicine Doctor
Fasiya Healing Center
Miami Beach
01.2013 - Current
- Practiced as an Eastern Medicine Practitioner, delivering holistic health care emphasizing natural prevention, health promotion, health maintenance, and disease prevention.
- Diagnosed patient conditions using comprehensive medical examinations and assessments.
- Developed personalized treatment plans based on individual patient needs and conditions.
- Collaborated with multidisciplinary teams to enhance patient care and treatment strategies.
Clinical Systems Consultant
HP Technologies
New York
01.2011 - 05.2012
- Led improvements to work processes and trained end-users to enhance system utilization.
- Guided clients in system design by redesigning workflow processes, form design, defining system interfaces, and addressing conversion requirements.
- Provided Pre-implementation planning, including evaluation of current workflow processes and/or current system utilization forms and reports.
- Coordinated all testing, including unit testing, developing test plans, testing interfaces, integration testing, and volume testing.
- Delivered procedure and system documentation, training, go-live support, and post-implementation support to ensure smooth operational transitions.
- Experience in building Horizon Expert Orders (HEO) for Physician Order Entry System, Staff Build, Security tables, Printer tables, and Requisition tables.
- Acquired comprehensive knowledge of Horizon Expert Orders (HEO) through hands-on experience.
- Prioritized and organized tasks to efficiently accomplish service goals.
Software Implementation Consultant
Mckesson Corporation
Alpharetta
02.2009 - 01.2011
- Provided support for the analysis, design, and implementation of the CPOE (Computerized Physician Order Entry) System.
- Collaborated with team members to identify and implement solutions based on comprehensive requirements analysis.
- Facilitated discussions with clients to define workflows and system design, enhancing documentation accuracy.
- Worked with clients (physicians) to design, build, and implement individual order sets, to be developed as Outlines in HEO.
- Performed Analysis, Design, and created documentation of the current state and future state Workflow.
- Developed individual test plans and coordinated testing. Worked with other team members to execute unit integration and acceptance testing.
- Provided training to super users on application functionality and build.
- Conducted content review with facilities lacking CPOE systems to identify gaps and recommend improvements.
- Oversee the completion of the build and ensure readiness for integrated testing and go-live.
Senior Systems Analyst
Stamford Hospital
Stamford
08.2005 - 09.2008
- Liaised with assigned departments within Hospital to ensure effective functionality of Healthcare Information System (HIS) applications.
- Assisted with full implementation of Horizon Patient Folder (HPF). Electronic Document Management Solution (EDMS) that captures, indexes, stores and retrieves patient information, using workflow automation to support both the health information management (HIM) department and physicians.
- Administered SQL database for Horizon Patient Folder, executing daily queries to address and resolve processing issues.
- Investigated and resolved issues escalated through Help Desk tickets, providing timely notifications to stakeholders.
Network Support Engineer
Innerhost
Doral
05.2002 - 06.2005
- Analyzed network timeouts by monitoring system logs and performance metrics.
- Assisted clients with server security issues, safeguarding their data integrity.
- Resolved escalated help desk tickets, enhancing overall client satisfaction.
- Performed scheduled maintenance on clients' servers.
- Provided Support to end-users in a web hosting environment.
Education
Ayurveda Science - Ayurveda Medicine
Sai Ayurveda College
Miami, FL05-2015
Information Technology -
Florida International University
Miami, FL07-2000
International Baccalaureate -
North Miami Senior High School
North Miami, FL06-1996
Skills
- Sales analytics
- Market access strategies
- Horizon expert orders
- Horizon patient folder
- Meditech application
- Spreadsheet analysis
- Access database management
- Office productivity suite
- Word processing
- PowerPoint presentations
- Team collaboration
- Performance enhancement
- Relationship management skills
Timeline
Senior Sales Associate
LA Leather Cleaners
01.2023 - Current
Ayurveda Medicine Doctor
Fasiya Healing Center
01.2013 - Current
Clinical Systems Consultant
HP Technologies
01.2011 - 05.2012
Software Implementation Consultant
Mckesson Corporation
02.2009 - 01.2011
Senior Systems Analyst
Stamford Hospital
08.2005 - 09.2008
Network Support Engineer
Innerhost
05.2002 - 06.2005
Ayurveda Science - Ayurveda Medicine
Sai Ayurveda College
Information Technology -
Florida International University
International Baccalaureate -
North Miami Senior High School