Naveed Ghani

Employee Training: Coached new employees on company policies, environment, and best customer practices, resulting in a smoother transition from on the job training to the traditional job.

Data Entry & Reporting: Entered and verified inventory and sales data with precision, supporting store operations by maintaining up-to-date records and assisting in loss prevention.

Store Operations: Managed store operations, including timely opening and closing, and ensured security by arming alarms and enforcing safety protocols to maintain a secure environment.

Inventory Management: Conducted regular inventory counts through headcounts, ensuring accurate tracking of all devices and merchandise. Identifying discrepancies and maintained updated records in inventory systems.

Customer Service: Delivered trained quality service to customers both in person and over the phone, addressing inquiries, resolving issues, and ensuring a positive experience.

Sales: Assisted customers in selecting and purchasing mobile devices and plans based on their needs, achieving monthly sales targets consistently.

Store Maintenance: Maintained a clean and organized store environment, ensuring products were displayed effectively and following company standards.