Farouq Rayyan
Winnipeg,MB
Summary
Detail-oriented Assistant Manager with a proven track record in leadership roles. Establishes clear guidelines and enforces consistent policies to enhance staff satisfaction and drive achievement of key objectives. Demonstrates strong relationship-building, multitasking, and decision-making skills.
Overview
7
7
years of professional experience
Work History
ASSISTANT MANAGER
Great Canadian Oil Change
Winnipeg, Manitoba
08.2022 - Current
- Monitored sales performance to identify opportunities for enhancement.
Organized monthly team meetings to align on store strategies and motivate employee goal attainment.
Utilized product expertise to recommend and upsell items according to customer preferences.
Trained new employees on product features and customer service protocols, including cash handling and safety regulations.
Addressed customer complaints effectively, managing refunds and returns to improve satisfaction.
Administered weekly inventory orders to ensure alignment with customer demand.
Created weekly staff schedules considering staffing projections and budget constraints.
CERTIFIED LUBE AND TIRE TECHNICIAN
Great Canadian Oil Change
Winnipeg, Manitoba
11.2020 - 07.2022
- Performed inspections of vehicles for damage, recording findings for necessary repairs.
Completed routine oil changes, filter replacements, and preventive maintenance as needed.
Monitored vehicle fluids like coolant and brake fluid for correct levels and quality.
Checked part availability and reviewed repair orders using computer systems.
Diagnosed vehicle problems, executing minor repairs and suggesting further actions as necessary.
Executed tire rotations and swapouts, accurately torquing lug nuts per manufacturer specifications.
Line Cook
Yafa Cafe Arabic Street Food
Winnipeg, Manitoba
06.2018 - 03.2020
- Maintained cleanliness of food preparation areas and equipment to adhere to hygiene standards.
Executed daily checks for ingredient quality, ensuring only the best products were used.
Read food orders from tickets or monitors for accurate preparation execution.
Heated food items using grills, fryers, and ovens to meet service temperature guidelines.
Oversaw kitchen operations by opening or closing facilities based on scheduling needs.
Education
College Certificate - Automotive Technician
Red River College of Applied Arts, Science And Technology
Winnipeg05-2020
Certificate - Emergency First Aid/CPR Level C & AED
Canadian Red Cross
Winnipeg, MB05-2025
Skills
- Customer service
- Organizational skills
- Attention to detail
- Problem solving
- Adaptability
- Multitasking
- Task delegation
- Employee training
- Staff management
- Coaching and mentoring
Timeline
ASSISTANT MANAGER
Great Canadian Oil Change
08.2022 - Current
CERTIFIED LUBE AND TIRE TECHNICIAN
Great Canadian Oil Change
11.2020 - 07.2022
Line Cook
Yafa Cafe Arabic Street Food
06.2018 - 03.2020
College Certificate - Automotive Technician
Red River College of Applied Arts, Science And Technology
Certificate - Emergency First Aid/CPR Level C & AED
Canadian Red Cross
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