Summary
Overview
Work History
Education
Skills
Timeline
Certification
Languages
Academic Affiliations
Certifications Licensure
References
91
Farnaz Heidari Kohan

Farnaz Heidari Kohan

San Diego

Summary

Pharmacist with 18 years of experience in retail pharmacy operations and clinical services. Proven ability to enhance patient care and operational efficiency through expertise in MTM, staff training, and P&L management. Achieved significant regional growth and compliance while mentoring future leaders.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Regional Pharmacy Emerging Leader

Rite Aid
San Diego
01.2023 - Current
  • Supported regional leadership in the daily operations of 27 stores, including training, mentorship, business reviews, and audits.
  • Served as Relief Pharmacist Captain, directing over 35 relief pharmacists, and streamlining communication and workflow across the region.
  • Assumed full regional leadership duties during the leader’s absence, managing audits, onboarding, HR escalations, and compliance initiatives for all 27 stores.
  • Collaborated with divisional leadership to develop and implement a unified travel and scheduling policy; co-presented the program to all divisional Regional Pharmacy Leaders, enhancing consistency and operational efficiency.
  • Represented the region in pharmacist recruitment efforts, attracting high-quality candidates.
  • Served as MTM Captain, driving a 110% increase in successful claims over 8 weeks—averaging 131 additional claims per week—and leading the region to top national rankings; presented best practices to the division, resulting in measurable improvements.
  • Led onboarding and licensure coordination for new Pharmacists-in-Charge, ensuring regulatory readiness, and smooth store integration.
  • Trained and developed six newly promoted RXMs across multiple regional locations.
  • Led the rollout and team training on new procedures to ensure smooth adoption and compliance.
  • Supported regional leadership in the daily operations of 27 stores, including training, mentorship, business reviews, and audits.
  • Served as Relief Pharmacist Captain, directing over 35 relief pharmacists, and streamlining communication and workflow across the region.
  • Assumed full regional leadership duties during the leader’s absence, managing audits, onboarding, HR escalations, and compliance initiatives for all 27 stores.
  • Collaborated with divisional leadership to develop and implement a unified travel and scheduling policy; co-presented the program to all divisional Regional Pharmacy Leaders, enhancing consistency and operational efficiency.
  • Represented the region in pharmacist recruitment efforts, attracting high-quality candidates.
  • Served as MTM Captain, driving a 110% increase in successful claims over 8 weeks—averaging 131 additional claims per week—and leading the region to top national rankings; presented best practices to the division, resulting in measurable improvements.
  • Led onboarding and licensure coordination for new Pharmacists-in-Charge, ensuring regulatory readiness, and smooth store integration.
  • Trained and developed six newly promoted RXMs across multiple regional locations.
  • Led the rollout and team training on new procedures to ensure smooth adoption and compliance.
  • Recognized as a key resource for operational, clinical, and procedural questions among pharmacy teams.
  • Directed regulatory and corporate procedures during store closures to ensure full compliance.

Pharmacy Manager

Rite Aid
San Diego
01.2012 - Current
  • Provided leadership and direction to the pharmacy team in a high-volume setting (2,200+ scripts/week).
  • Supervised nine associates, improving service times, and maintaining customer satisfaction scores above 85%.
  • Achieved 110% Rx sales growth over 11.5 years, surpassing baseline market trends by 49% through strategic patient care, clinical services, and team development.
  • Managed full store P&L by analyzing performance data, and collaborating with front-end management to drive profitability and uphold regulatory standards.
  • Promoted and delivered clinical services, including MTM, immunizations, hormonal contraceptives, and travel consultations.
  • First in the region to reach 100% of the flu immunization goal, exceeding the stretch goal by achieving 110%.
  • Piloted pharmacy system updates, providing actionable feedback to improve processes and workflow efficiency.
  • Served as Dual Pharmacist-in-Charge (PIC) at two locations, managing multiple sites, and ensuring regulatory compliance.
  • Ensured strict adherence to state and federal laws, including Medi-Cal and Medicare Part B requirements.
  • Onboarded and coached interns, relief pharmacists, and new hires to ensure seamless integration into operations and compliance workflows.
  • Mentored four pharmacy technicians who advanced to become licensed pharmacists and registered nurses.

Intern Pharmacist

CVS Health
Wingate
09.2007 - 04.2011
  • Provided patient consultations and administered immunizations under pharmacist supervision.
  • Conducted new patient intake, entered prescriptions, and supported the prescription fulfillment workflow.
  • Maintained inventory accuracy by restocking medications, and managing expired stock.
  • Delivered front-line patient support by resolving prescription issues, clarifying insurance information, and ensuring timely medication pickup.

Education

Doctor of Pharmacy -

Wingate University

Bachelor of Science - Biology

University of California, San Diego

Skills

Leadership and Talent Development

  • Team leadership and staff engagement
  • Pharmacist training and onboarding
  • Staff recruitment and development
  • Recruitment strategies
  • Cross-functional collaboration

Pharmacy Operations and Compliance

  • Pharmacy operations management
  • Regulatory compliance (including 340B program knowledge)
  • Workflow optimization
  • Labor management
  • Budgeting and P&L oversight
  • Inventory management
  • Quality assurance

Clinical Services and Patient Care

  • Medication therapy management (MTM) champion
  • Immunization services
  • Patient consultation

Timeline

Regional Pharmacy Emerging Leader

Rite Aid
01.2023 - Current

Pharmacy Manager

Rite Aid
01.2012 - Current

Intern Pharmacist

CVS Health
09.2007 - 04.2011

Doctor of Pharmacy -

Wingate University

Bachelor of Science - Biology

University of California, San Diego

Certification

  • California Pharmacist License RPH 66596
  • APhA Pharmacy-Based Immunization Delivery Certification
  • Basic Life Support (CPR/BLS) Certification

Work Type

Full Time

Languages

Persian
Native language

Academic Affiliations

  • UCSD Skaggs School of Pharmacy
  • Loma Linda University School of Pharmacy
  • Roseman University School of Pharmacy
  • Western University College of Pharmacy

Certifications Licensure

  • California Pharmacist License, RPH66596
  • APhA Pharmacy-Based Immunization Delivery Certification
  • Basic Life Support (CPR/BLS) Certification

References

References available upon request.

Similar Profiles

CREATE PROFILE
Farnaz Heidari Kohan