Fariha Malik
Brampton,Canada
Summary
Dynamic professional with extensive experience in gym operations and member services at GoodLife. Expertise in enhancing member experiences through superior customer service and clear communication. Proficient in fitness programming and conflict resolution, creating an inclusive environment that supports health and wellness. Dedicated to motivating individuals and fostering community engagement.
Overview
7
7
years of professional experience
Work History
Peel District School Board Teacher
Peel District School Board
Brampton, Ontario
10.2019 - Current
- Implemented health and fitness programs for students of all ages.
- Organized and led team-building activities and sports events.
- Promoted safety protocols during physical activities and sports events.
- Facilitated workshops on nutrition and healthy lifestyle choices for students.
- Organized and coached teams in a variety of sports, including soccer, basketball, tennis, and volleyball.
Fitness · Front Desk & Member Services
GoodLife
Brampton, ON
01.2019 - 01.2020
- Welcomed and checked in members, ensuring a positive and professional first impression
- Handled incoming calls and addressed member inquiries and concerns with efficiency and care
- Delivered Fit Fix Starter sessions to introduce new members to equipment and routines
- Maintained cleanliness and organization of the facility to enhance member experience
- Supported team in creating a welcoming, inclusive, and motivating gym environment.
Education
Bachelor of Physical Education (Honours) - Concurrent
Brock University
01.2018
Skills
- Gym operations and member services
- Event and program coordination
- Coaching and team leadership
- Customer service and communication
- Health and wellness promotion
- Scheduling and administrative support
- Conflict resolution and problem solving
- Facility safety and cleanliness standards
- Professional development
- Building Futures: Healthy Schools Workshop, Brock University
- Outdoor and environmental education, Brock University
- Physical education
- Team coaching
- Fitness programming
- Event organization
- Customer service
- Conflict resolution
- Community engagement
- Wellness promotion
- Group facilitation
- Effective communication
- Time management
- Cultural appreciation
- Motivational leadership
- Mental health awareness
- Multicultural competence
- Rapport building
Languages
Urdu
Professional
References
References available upon request.
Timeline
Peel District School Board Teacher
Peel District School Board
10.2019 - Current
Fitness · Front Desk & Member Services
GoodLife
01.2019 - 01.2020
Bachelor of Physical Education (Honours) - Concurrent
Brock University
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