Dedicated Social Worker and community service worker with 11 years and 6 months work experience in handling Vulnerable groups of people to foster development through needs assesment, team work refferral and networking.
Overview
10
10
years of professional experience
Work History
Community Service Volunteer/Social Worker
Uganda Muslim Association of Canada/Community Centre
06.2022 - Current
Spearheaded outreach programs, research and strategic planning
Needs assessment and problem solving
Networking with other Non Governmwntal Organization and stakeholders.
Management of the Community food bank
Customer service ie making phone calls
Set goals and targets to prepare for and facilitate community workshops and meetings.
Posted volunteer needs and upcoming community events on platform, raising awareness.
Managed grassroots volunteer teams, providing personalized training and mentorship.
Built stronger youth by teaching leadership skills .
Handling Seniors(assessment and Case management)
Learned and amplified messaging of partnered Organizations
Senior Community Development Officer
Wakiso District Local Government
01.2011 - 11.2020
Developed innovative programs and activities based on analysis of community needs and interests.
Case management and Conflict resolution
Built the capacity of Youths ,women,People with Disabilifies among others.
Data collection and report writing
Handled Probation and social welfare cases
Planned and allocated resource under the Community Based Services department
Reported to both the District and Ministry of Gender Labour and Social Development using the Managment Information system.
Utilized research skills to determine opportunities for community development.
Expanded service offerings by managing Government grants.
Mobilized,counselled clients in need
Ran community outreach programs.
Monitoring and Supervision of NON Government Organizations and Evaluation of implemented Government programs.
Mobilization, sensitization and supporting of the Vulnerable groups .
Assessed and Reffered Clients to respective social services
Customer service,making calls and attended to clients needs physically.
Identified issues, analyzed information and provided solutions to problems.
Education
Certificate - Introduction To Social Services in Ontario
Toronto Metropolitan University
Toronto, ON
12.2022
Certificat in Toronto Shelter Standards - Social Work/Social Services
Toronto Hostels And Conference Centre
Toronto, ON
11.2022
Bachelor of Development Studies - Community And Social Services Management
Kyambogo University
Kampala-Uganda
02.2010
Skills
Organizational skills and outreach initiatives
Community and resource mobilization
Refferal and Networking
Conflict resolution and problem solving
Group and individual Counselling
Needs assessment and Case management
Verbal and Written Communication
Social Media and computer literacy
Time managemwnt and self-Directed
Activity Planning and capacity building
Information Confidentiality
Government Subsidy Programs
Customer Service
Data collection and clients, needs assessment
Program Evaluation
Ontarior Driving license
Community Service Programs
Local Government
Timeline
Community Service Volunteer/Social Worker
Uganda Muslim Association of Canada/Community Centre
06.2022 - Current
Senior Community Development Officer
Wakiso District Local Government
01.2011 - 11.2020
Certificate - Introduction To Social Services in Ontario
Toronto Metropolitan University
Certificat in Toronto Shelter Standards - Social Work/Social Services
Toronto Hostels And Conference Centre
Bachelor of Development Studies - Community And Social Services Management