FARIDA SULE
Winnipeg,Canada
Summary
Objective
Detail-oriented and dependable professional with a strong background in customer service, administrative support, and handling confidential information with professionalism and discretion. Recognized for excellent communication, organizational, and problem-solving skills, with the ability to remain calm and efficient in fast-paced settings. Seeking a role where I can contribute to a team-oriented workplace while delivering exceptional customer service and ensuring smooth daily operations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Receptionist
Rave Massage
Winnipeg, Canada
01.2023 - Current
- Manage front desk operations, ensuring smooth, efficient client check-in and check-out.
- Schedule appointments and maintain an organized booking system to optimize service flow.
- Operate multi-line phone systems, responding to client inquiries professionally and promptly.
- Process payments and maintain accurate transaction records.
- Maintain client confidentiality when handling sensitive personal and health information.
- Maintained clean, organized, and welcoming reception and lobby area to create positive first impressions.
Screener
Victoria General Hospital
Winnipeg, Canada
01.2022 - 01.2023
- Screened patients, visitors, and staff in accordance with health and safety protocols.
- Collected and recorded essential health information to support patient care.
- Ensured compliance with hospital guidelines to maintain safety standards.
- Provided professional and compassionate support to enhance patient and visitor experience.
Customer Service Representative/Cashier
Save-On-Foods
Winnipeg, Canada
01.2021 - 01.2023
- Delivered efficient, friendly customer service in a fast-paced retail environment.
- Resolved customer concerns and inquiries to ensure a positive shopping experience.
- Processed cash, debit, and credit transactions accurately.
- Trained new employees on store procedures and customer service standards, ensuring consistent service quality.
- Assisted in training new employees on store procedures and customer service standards.
Education
Bachelor of Science - Biological Sciences
University of Manitoba
Winnipeg, MB06-2025
Skills
- Front Desk Operations
- Appointment Scheduling
- Calendar Management
- Multi-line Phone Systems
- Payment Processing
- POS Systems
- Confidential Records Handling
- Customer Service
- Client Relations
- Data Entry
- Document Management
- Time Management
- Multitasking
- Strong Communication
- Interpersonal Skills
Certification
- Standard First Aid & CPR/AED Level C
Timeline
Receptionist
Rave Massage
01.2023 - Current
Screener
Victoria General Hospital
01.2022 - 01.2023
Customer Service Representative/Cashier
Save-On-Foods
01.2021 - 01.2023
Bachelor of Science - Biological Sciences
University of Manitoba