Farhana Kamal Jame
Scarborough,Canada
Summary
To contribute my positive attitude, adaptability, and strong communication skills to support team goals and deliver quality work. Seeking an opportunity to apply my academic achievements and coursework knowledge to real-world projects and challenges.
Overview
4
4
years of professional experience
Work History
Junior Associate
Library Legal Chamber
01.2024 - 04.2025
- Assisted senior lawyers with case management and preparation.
- Conducted detailed legal research and analysis.
- Prepared legal documents such as contracts and agreements.
- Attended court proceedings and client meetings.
- Managed a caseload of 50+ complex litigation cases, ensuring all deadlines were met and documents were filed accurately.
- Organized 400+ case files in a central database, which improved data accessibility and reduced retrieval time by 15%.
- Drafted and filed numerous pleadings and motions per week with high accuracy.
- Conducted comprehensive legal research for numerous cases, providing insights that contributed to successful outcomes.
Customer Relationship Executive
Getco Business Solution Limited
10.2021 - 12.2021
- Worked in customer service division where I was assigned to provide solutions to customers and maintained customer relationship.
- Achieved a 98% customer retention rate by building personalized management strategies.
- Created a customer success program that reduced churn by 15% for at-risk accounts.
- Used data analysis to identify upsell opportunities, contributing to a 5% increase in monthly sales.
- Developed a new process for handling customer complaints, reducing resolution time by 50%.
Education
Bachelor of Law's - undefined
Independent University, Bangladesh
01.2025
Higher Secondary Certificate - undefined
Bir Shreshtha Noor Mohammed Public College
Dhaka01.2017
Secondary School Certificate - undefined
Daudkandi Adarsha High School
Cumilla01.2015
Skills
- Communication
- Research Skills
- Analytical and critical thinking
- Persuasive advocacy
- Support services
- Adaptability
- Ethics and professionalism
- Attention to detail
- Organization and time management
Languages
English
Full Professional
French
Elementary
ACHIEVEMENTS & AWARDS
- National Trial Tactics, Bangladesh, 2025.
- Special Short Certificate Course on "Introduction to Maritime Industry Law and Practice" 2024.
- UMSAILS - UAP Inter University Moot Court Competition (Best Mooter), 2024.
- 1st Intra-School Set Speech Competition, 2024 1st Runner Up, School of Law, Independent University, Bangladesh.
- Certificate of Merit, Dean's Honour List (2020 to 2024) Independent University, Bangladesh.
Timeline
Junior Associate
Library Legal Chamber
01.2024 - 04.2025
Customer Relationship Executive
Getco Business Solution Limited
10.2021 - 12.2021
Bachelor of Law's - undefined
Independent University, Bangladesh
Higher Secondary Certificate - undefined
Bir Shreshtha Noor Mohammed Public College
Secondary School Certificate - undefined
Daudkandi Adarsha High School