FARHAAD ABDULLA
Brampton,Canada
Summary
Dynamic leader at Crane Pumps & Systems with a proven track record in driving sales growth and operational excellence. Expertise in strategic sourcing and relationship management has led to successful project outcomes and enhanced negotiations. Consistently exceeds targets while improving customer satisfaction, contributing significantly to market share expansion and revenue objectives. Aiming to leverage skills in B2B sales and project management to further enhance business success.
Overview
26
26
years of professional experience
Work History
Eastern Canada Sales Manager
Zoeller Pump Company
Brantford, Canada
04.2023 - 08.2024
- Identified project needs by reviewing project objectives and schedules.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Prepared cost estimates for projects of varying sizes.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Established relationships with key clients, while maintaining existing customer base.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Manage manufacturing agents and sales reps.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Quotes and follow-ups.
- Sizing for engineering and projects.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Regional Sales Manager (Ontario, Quebec, Maritimes)
Metropolitan Pump
Cambridge, Canada
12.2020 - 04.2023
- Start Up and Commissioning
- Identified project needs by reviewing project objectives and schedules.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Prepared cost estimates for projects of varying sizes.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Established relationships with key clients, while maintaining existing customer base.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Manage manufacturing agents and sales reps.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Quotes and follow-ups.
- Sizing for engineering and projects.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Regional Sales Manager (Quebec & Ontario), Operations
Crane Pumps & Systems
Brampton, Canada
01.2014 - 01.2020
- Responsible for hitting sales targets in Ontario and Quebec
- Creating different strategies to gain market share in a competitive market
- Maintaining margins to hit ship profit personal targets and operating percentage
- Creating work orders for manufacturing and forecasting future needs
- Maintaining customer relationships and offering smooth process from order point to delivery of product
Inside Sales Manager, Corporate Contact, Customer Service
Crane Pumps & Systems
Brampton, Canada
01.2008 - 01.2014
- Sales inside and out for Quebec (French)
- Follow up on quotes and margins on all orders
- Technical information for distributors
- Improving on time delivery and report outs daily to corporate/ invoicing
- Head of Finance
- Making sure all customers are satisfied with the service
Inside Sales Manager and Purchasing/Operations Manager
Sempress Canada
Mississauga, Canada
01.2004 - 01.2008
- Responsibilities include overseeing Inside Sales and Purchasing
- Customers RFQ are sent with accurate pricing and follow up is done on them
- Providing technical information and making suggestions to customer based on their application
- Helping the inside sales and purchasing provide above average customer service and on time delivery
- Keeping staff and outside sales up to date on new products and technical information
- Above all keeping good relations with customers and keeping them happy at all costs
Purchasing/Expediting/Order Desk/Administrator/Inside Sales
Pneutech Ltd.
Toronto, Canada
01.1999 - 01.2004
- Responsible for the purchasing of hydraulic and pneumatic equipment
- Ensure that clients' needs are met efficiently and in a timely manner
- Maintaining relations with distributors in order to acquire various products at an economically attractive price
- Customer acknowledgements, Invoicing, Data Entry, and various related paperwork
- Order routing either direct, through an intranet/extranet or through the internet
- Ensuring customer service and satisfaction at a professional level
Education
Sales Training course
01.2016
Sales Training course
01.2014
Crane Way Training
01.2008
Parker Valve Training
01.2000
D.E.P - Professional Studies Diploma in Automotive Technology
Aviron Technical Institute
Montreal, Quebec01.1998
Cegep - Commerce
Champlain Regional College
St. Lambert, Quebec06-1997
Financial Accounting
Concordia University
Montreal, Quebec01.1997
Project Management
Online
Skills
- Project Management
- B2B
- Salesforce
- Trusting relationships
- Technical Support
- Quotations
- Customer Satisfaction
- Customer interaction
- Inside sales
- Customer Contact
- Communication
- Outside sales
- Quotas
- Value Stream Mapping
- Operational Excellence
- Kaizen
- Continuous Improvement
- Manufacturing
- Sales Management
- Inventory Management
- Root Cause Analysis
- Forecasting
- Product Development
- Strategic Sourcing
- Process Improvement
- New business development
- Negotiation
- ERP
- Pumps
- Sales Growth
- Operations Management
- P&L Management
- Pricing
- Purchasing
- Supply Chain
References
Available upon request
Languages
- English, written and oral
- French, written and oral
Accomplishments
- Exceeded sales targets
- recognized as a trustworthy individual for pump selections
Timeline
Eastern Canada Sales Manager
Zoeller Pump Company
04.2023 - 08.2024
Regional Sales Manager (Ontario, Quebec, Maritimes)
Metropolitan Pump
12.2020 - 04.2023
Regional Sales Manager (Quebec & Ontario), Operations
Crane Pumps & Systems
01.2014 - 01.2020
Inside Sales Manager, Corporate Contact, Customer Service
Crane Pumps & Systems
01.2008 - 01.2014
Inside Sales Manager and Purchasing/Operations Manager
Sempress Canada
01.2004 - 01.2008
Purchasing/Expediting/Order Desk/Administrator/Inside Sales
Pneutech Ltd.
01.1999 - 01.2004
Sales Training course
Sales Training course
Crane Way Training
Parker Valve Training
D.E.P - Professional Studies Diploma in Automotive Technology
Aviron Technical Institute
Cegep - Commerce
Champlain Regional College
Financial Accounting
Concordia University
Project Management
Online
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