Farai Bwanali
Calgary,AB
Summary
I am a hardworking and reliable student with strong critical thinking and problem solving skills. Offering effective communication, people skills and high energy. Highly organized, proactive and punctual with team-oriented mentality.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Private Psychologist
CALGARY, AB
12.2019 - 08.2021
- Directed customer communication to appropriate personnel, responded to inquiries and offered information regarding services provided.
- Ensured great client satisfaction by being knowledgeable of programs offered.
- Engaged with clients by asking open-ended questions to assess their needs.
- Managed scheduling for clients (bookings and appointment reminders).
- Entered invoice data into excel and creating receipts.
- Entered rating scales data into system for processing.
- Keeping information current in company database and updated details, including client contacts.
- Organized and maintained filing and document management systems.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Basketball Coach
Rise Basketball Inc.
Calgary, Alberta
09.2023 - Current
- Motivated and encouraged student athletes to make best effort during practices and games.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Assessed player abilities and assigned positions according to individual strengths.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Helping the athletes develop as better basketball players.
Multi-Sport Coach
Sportball
Calgary , Alberta
08.2022 - Current
- Ran drills and skills to help children to develop and improve in multi-sports skills.
- Showed children proper techniques to avoid injuries.
- Demonstrated activities to children and instructing them on different techniques in different sports.
- Developed enthusiastic and energetic lesson plans group of kids.
- Made plans for kids age ranging from 18 months to 12 year old Children.
- Ability to keep calm in stressful situations with the children or parents.
Sales Associate
TJX Canada Winners
CALGARY, AB
07.2021 - 02.2023
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Childcare
Private Clients
CALGARY, AB
01.2019 - 08.2021
- Assisted children in development of social, communication and problem-solving skills.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Secured indoor and outdoor premises to protect children under care.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Provided nurturing and appropriate environment for children ranging in age from 6-15 years old.
- Incorporated music and art activities to encourage creativity and expression.
- Kept children safe and secure at all times.
- Led children in tidying up, handwashing and basic skills to teach responsibility.
- Balanced schedules to provide optimal rest, play and educational periods.
- Led developmentally appropriate activities for children and youth.
- Promoted physical, emotional, intellectual and social development through well-planned games and outside activities.
- Recorded information about behavior and concerns to discuss with caregivers..
- Used techniques such as positive praise and behavior modeling to instill discipline in children.
Basketball Coach
Excel Basketball Acadamy
Calgary, AB
03.2023 - Current
- Motivated and encouraged student athletes to make best effort during practices and games.
- Developed training and exercise programs to meet individual requirements and team play strategies.
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Assessed player abilities and assigned positions according to individual strengths.
- Prepared athletes for games with well-coordinated schedule of practices and individual training.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Helping the athletes develop as better basketball players.
Basketball Player
School and Community
CALGARY, AB
11.2015 - 04.2020
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Acted with sportsmanship and respect toward referees and opposing players.
- Maintained in-depth knowledge of game rules, regulations and procedures.
- Memorized team strategies, plays and formations.
- Maintained eligibility requirements to keep team position.
- Followed rigorous practice schedule, maintained dress requirements and always contributed to team improvements.
- Met with coaches to discuss gameplay, workout and recovery routines and ways to avoid injuries.
- Attended practice as scheduled and showed up with ready-to-work mentality.
- Maintained positive attitude and clean lifestyle to enhance performance.
- Attended all scheduled practices and training sessions to maintain peak athletic performance.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Exercised strong leadership skills and practiced self-discipline on and off field.
- Showed discipline and responsible nature during and outside of competitions.
Basketball Manager
All Saints High School
CALGARY, AB
11.2018 - 03.2019
- Inventoried equipment and supplies to support team needs and keep program operating smoothly.
- Verified team and player information before matches to maintain recordkeeping accuracy.
- Monitored players during practices and games to maintain optimal safety.
- Operated score board during games to keep accurate counts of baskets and penalties.
- Distributed uniforms, gear and rosters to team members each season.
- Organized first aid provisions to maintain readiness for game and practice emergencies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Arts - Health And Physical Education
Mount Royal University
Calgary, AB04.2026
Some College (No Degree) - Physical Therapy Aide
Heritage Career College
OnlineHigh School Diploma -
All Saints High School
Calgary, AB06.2021
Junior High School -
Glenmore Christian Academy
Calgary AB06.2018
Skills
- Work ethic
- Team Player
- Coordination
- People skills
- Decision-making
- Multitasking
- Flexible
- High Energy
- Positive
Volunteer Experience
Farai
Independent Living by Fish Creek – United Active Living (2020) [Before Covid]
- working with the elderly
- helping with physical therapy activities
- help moving residents from one area to another
Humanitarian work in Tijuana Mexico (2018)
- building houses for the less fortunate
- cooking for and feeding less fortunate families
- creating, organizing and implementing recreational programs for youth and children
- engaging with youth
Helping out in local churches (2017)
- helping coordinate children and youth programs
- working with at-risk youth
- helping engage children with special needs/disabilities
Mustard Seed (2017)
- helping with kitchen duties
- serving food to clients
Operation Christmas Child Samaritan's Purse (2017)
- packing shoe boxes for children overseas
Professional Development
CPR Certification
NCCP Certifications in progress
Affiliations
Basketball
Soccer
Hockey
Taekwondo
Swimming
Skating
Timeline
Basketball Coach
Rise Basketball Inc.
09.2023 - Current
Basketball Coach
Excel Basketball Acadamy
03.2023 - Current
Multi-Sport Coach
Sportball
08.2022 - Current
Sales Associate
TJX Canada Winners
07.2021 - 02.2023
Administrative Assistant
Private Psychologist
12.2019 - 08.2021
Childcare
Private Clients
01.2019 - 08.2021
Basketball Manager
All Saints High School
11.2018 - 03.2019
Basketball Player
School and Community
11.2015 - 04.2020
Bachelor of Arts - Health And Physical Education
Mount Royal University
High School Diploma -
All Saints High School
Junior High School -
Glenmore Christian Academy
Some College (No Degree) - Physical Therapy Aide
Heritage Career College
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