Farah Udomsomporn

• Balanced safe, prepared tills, and prepared register bags for next sales date.
• Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
• Investigated discrepancies of cash register and POS System totals to resolve errors.
• Verified cash flow and electronic transactions from credit card system to balance registers.
• Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
• Coordinated with Loss Prevention teams to address discrepancies or suspected theft incidents promptly.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Processed returns and exchanges efficiently, adhering to company policies and procedures.
• Ensured compliance with company policies and guidelines, conducting regular audits of markdown procedures and practices.
• Researched and resolved account discrepancies as cash office associate

• Assisted in data migration efforts, ensuring accurate and consistent data transfer between legacy systems and Dynamics 365.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Played key role in project team tasked with developing and implementing new Standard Operating Procedures (SOP) for data management.
• Validated raw data received from merchandising and planner teams to ensure alignment with established SOPs, meticulously verifying accuracy and completeness.
• Partnered with IT specialists to address infrastructure needs and ensure seamless integration between software applications and databases.
• Ran essential daily, weekly and monthly KPI metric reports from compiled data.

• Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
• Stocked merchandise, clearly labeling items, and arranging according to size or colour.

• Offered guests choice of seating and escorted to appropriate table.
• Remembered, recited and promoted variety of menu items.
• Monitored daily cash flow through accurate cash handling procedures and end-of-shift reconciliations

• Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
• Received vendor invoices, validated for accuracy and routed for approval to prepare for payment processing.
• Enhanced vendor relationships through prompt communication and timely resolution of discrepancies.
• Researched and resolved invoice and payment issues for internal employees and external vendors.