Rosy Paladines

• Deliver exceptional skincare consultations and customized routines for diverse skin concerns
• Organize and host in-store activations, masterclasses, and Gua Sha facials to drive traffic and retention
• Build strong relationships with loyal and new clients through clienteling and follow-ups via WhatsApp, WeChat, and Instagram
• Consistently exceed personal and counter sales goals with an entrepreneurial spirit
• Collaborate with other luxury brands and store leadership to support overall success

• Educated clients on Neuraé, Sisley's neuroscience-based skincare line using a headband to measure real-time well-being improvement.
• Supported luxury clientele with personalized facials using rose quartz and jade
• Created a relaxing spa experience in-store while building trust and interest in a new brand
• Collaborated with Sisley Marketing team to support special events and drive brand awareness
• Partnered with influencers to produce engaging videos showcasing brand experiences.

• Elevated Sisley’s visibility in the GTA through facials, makeup events, and personalized services
• Worked closely with clients to build skincare routines and offer beauty solutions
• Created Instagram stories and in-store demos to educate clients on product benefits
• Delivered personalized virtual makeup consultations via video call, generating over $1,000 in remote sales through tailored luxury recommendations.
• Warmly engaged walk-in clients, inviting them to discover Sisley services and converting interest into elevated sales experiences.
• Delivered personalized virtual makeup consultations via video call, generating over $1,000 in remote sales through tailored luxury recommendations.

• Supported the Teacher in learning activities
• Track student grades and record their academic progress
• Assisted De-escalating behavior maintaining everyone’s safety and wellbeing
• Conducted sessions to enhance student wellness using grooming techniques such as manicures, pedicures, and reflexology.

• Reviewed resumes and supported candidate pipeline for hospitality placements across Canada
• Conducted virtual interviews and onboard new hires for remote deployment
• Responded to candidate inquiries and managed hiring communications via email
• Worked remotely while based in the UK during final contract period

• Built strong relationships with clients, increasing sales by 33%
• Delivered luxury-level customer service and personalized beauty consultations
• Supported store events and promotions with a focus on teamwork and results
• Recognized as an All-Star Beauty Advisor by senior leadership for outstanding performance

• Developed client base and create customer loyalty through special and custom events and personal appointments booking
• Coached Team on effective up-selling and cross-selling methods
• Trained new hires to become beauty Advisors
• 🏆 Canadian Skincare Contest – District Champion with the highest applied score in professional facial performance

🎖️ Certificate of Recognition (2016) for the highest number of Client Satisfaction Surveys and exceptional service

• Oversaw all sales floor departments, making sure every customer has been served