Farah Aslani
Toronto,ON
Summary
Dynamic Retail Associate with proven expertise at TJX in point-of-sale operations and cash handling. Recognized for exceptional customer service and conflict resolution skills, consistently enhancing customer satisfaction. Adept at inventory management and maintaining accuracy, contributing to a seamless shopping experience. Reliable team player committed to achieving sales goals and promoting store success.
Overview
13
13
years of professional experience
Work History
Retail Associate
TJX
Aurora, Ontario
11.2010 - 10.2023
- Operated point-of-sale system for processing transactions and handling cash.
- Operated cash register to process payments from customers.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Greeted customers and provided excellent customer service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Resolved customer complaints in a professional manner.
- Conducted regular stock counts to verify accuracy of inventory records.
- Attended team meetings to discuss sales goals, upcoming promotions.
- Ensured compliance with all company policies and procedures.
Education
Associate of Science - Medical Laboratory Science
University of Tehran
Tehran/Iran01-1984
Skills
- Point-of-sale operation
- Cash handling
- Inventory management
- Transaction processing
- Conflict resolution
- Attention to detail
- Time management
- Reliability
- Cash register operation
- Price tagging
Timeline
Retail Associate
TJX
11.2010 - 10.2023
Associate of Science - Medical Laboratory Science
University of Tehran
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