Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Sherly Zamora

Long Beach

Summary

Dynamic retail professional with extensive experience at Ross Dress for Less, excelling in cash handling and customer engagement. Proven ability to enhance sales through effective product display and maintain an orderly environment. Recognized for strong organizational skills and a commitment to delivering exceptional customer service, ensuring a positive shopping experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Associate

Ross Dress for Less
Long Beach
07.2024 - Current
  • Handled returns and exchanges according to company policies.
  • Engaged with customers to determine appropriate items to fit needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Operated cash register to process payments from customers.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Answered store and merchandise questions and led customers to wanted items.
  • Created price tags and merchandise signs for new items.

Cashier

Big Saver Foods
Long Beach
06.2024 - 07.2025
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Built and maintained productive relationships with employees.
  • Counted and balanced cashier drawers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

High School Diploma -

Colegio Hispano Americano
Nicaragua
12-2016

M.D. - Medicina

Universidad Catolica Redemptoris Mater
Nicaragua
11-2022

Skills

  • Cash handling
  • Point-of-sale operation
  • Inventory management
  • Product display
  • Customer engagement
  • Customer service
  • Problem resolution
  • Effective communication
  • Organizational skills
  • Team collaboration
  • Attention to detail
  • Honest and dependable

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • Clinical medical assistant
  • Certification in CPR
  • OSHA and HIPPA

Timeline

Retail Associate

Ross Dress for Less
07.2024 - Current

Cashier

Big Saver Foods
06.2024 - 07.2025

High School Diploma -

Colegio Hispano Americano

M.D. - Medicina

Universidad Catolica Redemptoris Mater

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Sherly Zamora