Falgun Khatri
Langley
Summary
To deliver support to clients in their home or long term care facility and deliver excellent customer service to our clients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
The Big Bull Deliveries
04.2024 - Current
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Delivery Driver
DoorDash
01.2023 - 04.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
Crew Member
McDonald's
03.2022 - 03.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
Volunteer
L.A. Matheson Secondary School
10.2019 - 06.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Tracked service activities and outcomes against outlined plans and goals.
- Raised awareness about environmental issues through educational workshops.
Education
Diploma - Health Care
Western Community College
Surrey, None05-2025
Associate of Arts -
Coquitlam College
Coquitlam, BC06-2024
Secondary Education
L.A. Matheson Secondary School
Surrey, BC06.2021
Skills
Communication skills
Teamwork and collaboration
Customer service
Professionalism and strong work ethic
Staff management
Time management
Decision-making
Languages
Gujarati
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Certification
CPR/AED Certification (2024)
Food Safe Level 1(2024)
WHMIS (2024)
Timeline
Supervisor
The Big Bull Deliveries
04.2024 - Current
Delivery Driver
DoorDash
01.2023 - 04.2024
Crew Member
McDonald's
03.2022 - 03.2023
Volunteer
L.A. Matheson Secondary School
10.2019 - 06.2021
Secondary Education
L.A. Matheson Secondary School
CPR/AED Certification (2024)
Food Safe Level 1(2024)
WHMIS (2024)
Diploma - Health Care
Western Community College
Associate of Arts -
Coquitlam College
Similar Profiles
ROLANDO SILLERROLANDO SILLER
Truck Driver at Big Tex DeliveriesTruck Driver at Big Tex Deliveries
Jaskaran SinghJaskaran Singh
Salesperson at Big Bull MotorsSalesperson at Big Bull Motors
DIVYAJEET WALIADIVYAJEET WALIA
Salesperson at Big Bull MotorsSalesperson at Big Bull Motors