Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Avneet Kaur Brar

Stoney Creek,ON

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

5
5
years of professional experience

Work History

Supervisor

Tim Hortons
09.2020 - 12.2023
  • Co- Ordinate activities of staff who prepare and portion food, ensure food service and quality control.
  • Maintain record of stock, repairs, Estimate and order other ingredients and supplies.
  • Establish work schedule, Complete all required shift documents, train staff in job duties and trained team members on assigned shift and provide input to Store manager.
  • Ability to interact with customers in order to assure customer satisfaction.
  • Ensures all restaurant policies are followed during the shift.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Food service attendant

Baccone Restaurant
09.2018 - 03.2020
  • Make change accurately and efficiently and issue receipts to customers
  • Deal with returns and refunds as necessary
  • Maintain cash control over register drawer and varied amounts are correct
  • Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
  • Prepare sandwiches, salads and coffees as per customer orders
  • Collect cash, checks and credit card payments from customers.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Explained food preparation methods to patrons with allergies and gluten intolerances.
  • Trained new staff members on company policies and procedures.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Team member

Tim hortons
06.2018 - 09.2018
  • Ability to interact with customers in order to assure customer satisfaction
  • Ensures all restaurant policies are followed during the shift
  • Performed all position responsibilities accurately and in a timely manner
  • Restocked work stations and displays sections.
  • Learned all required tasks quickly to maximize performance.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Associate of Science - Computer engineering technician

Northern College
01.2020

High School Diploma -

Bhai Mastan Singh Senior Secondary School
Muktsar,Punjab
12.2016

Skills

  • Problem Solving Skills, Critical Thinking, Flexibility, Team work, Organization, Attention To detail, Responsibility, Ability to work under Pressure
  • Time Management
  • Leadership
  • Communication skills
  • Data entry
  • Confident,Self Motivated
  • Customer Relations,Customer Service,Customer Communication,Providing Customer Support
  • Till Counting,Cash Handling
  • Quality Assurance Controls
  • Training and Development
  • Microsoft Office,Microsoft Excel,Adobe Systems Adobe Photoshop,Microsoft Internet Explorer,Microsoft Windows,Adobe Systems Adobe Acrobat,Google Docs
  • Handheld Computer Device Software
  • Service-Orientation

Accomplishments

  • Achieved Result by completing Tasks with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Supervisor

Tim Hortons
09.2020 - 12.2023

Food service attendant

Baccone Restaurant
09.2018 - 03.2020

Team member

Tim hortons
06.2018 - 09.2018

Associate of Science - Computer engineering technician

Northern College

High School Diploma -

Bhai Mastan Singh Senior Secondary School

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Avneet Kaur Brar