Summary
Overview
Work History
Education
Skills
Timeline
Generic

FAKHRA SHAHZADI

Bradford,ON

Summary

Compassionate caregiver with experience at No Frills Grocery, adept at resolving customer complaints and enhancing loyalty through strong problem-solving skills. Proven ability to manage time effectively while providing daily living assistance and maintaining a clean environment. Dependable and responsible, committed to delivering exceptional patient care and support.

Reliable and compassionate, always dedicated to providing high-quality care and support. Possesses foundational knowledge in patient care and safety, coupled with basic skills in daily living assistance and communication. Committed to making positive impact on clients' well-being and quality of life.

Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.

Overview

2025
2025
years of professional experience

Work History

Caregiver

Toronto

general labour

No Frills Grocery
09.2024 - 02.2025
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Education

GED -

Emery Collegiate
Toronto, ON
10-2027

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Patient care
  • Dependable and responsible
  • Daily living assistance
  • Multitasking and organization
  • Personal hygiene assistance
  • Housekeeping tasks
  • Meal preparation
  • Strong ethics
  • Housekeeping

Timeline

general labour

No Frills Grocery
09.2024 - 02.2025

Caregiver

Toronto

GED -

Emery Collegiate
FAKHRA SHAHZADI