Faith Imber
Thousand Oaks
Summary
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Hostess
Country Harvest Restaurant
09.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Undergraduate Research Assistant – Avian Ecology
California Lutheran University
05.2024 - 05.2025
- Evaluated health variation by analyzing blood and physiological datasets.
- Identified disease-related health indicators across varying elevations using statistical methods.
- Collaborated with team to ensure data accuracy in statistical analysis.
- Presented research findings at departmental meetings, increasing project visibility.
- Analyzed hematological and immune indicators to assess avian malaria exposure.
Shift Lead
Mrs. Field's Cookies
09.2019 - 09.2022
- Trained store employees to prepare food, operate cash registers and keep store clean throughout shift.
- Excelled in every store position and regularly backed up front-line staff.
- Operated and maintained bakery equipment, including ovens and mixers.
Team Member
Target
10.2020 - 02.2022
- Enhanced customer satisfaction by assisting with purchases and locating items.
- Maintained cleanliness of floors and equipment to meet company standards.
- Produced high-quality food and beverages that adhered to company standards.
Education
Bachelor of Science - Biology
California Lutheran University
Thousand Oaks08-2025
High School Diploma -
Newbury Park High School
Newbury Park, CA06.2021
Skills
- Strategic decision making
- Effective team leadership
- Cash management
- Proficient in managing disputes
- Customer engagement
- Effective multitasking
- Detail-oriented
- Interactive communication skills
Timeline
Undergraduate Research Assistant – Avian Ecology
California Lutheran University
05.2024 - 05.2025
Hostess
Country Harvest Restaurant
09.2022 - Current
Team Member
Target
10.2020 - 02.2022
Shift Lead
Mrs. Field's Cookies
09.2019 - 09.2022
High School Diploma -
Newbury Park High School
Bachelor of Science - Biology
California Lutheran University