Faith Imber
Thousand Oaks,CA
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
6
6
years of professional experience
Work History
Hostess
Country Harvest Restaurant
09.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Shift Lead
Mrs. Field's Cookies
09.2019 - 09.2022
- Trained store employees to prepare food, operate cash registers and keep store clean throughout shift.
- Excelled in every store position and regularly backed up front-line staff.
- Operated and maintained bakery equipment, including ovens and mixers.
Team Member
Target
10.2020 - 02.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
Education
Bachelor of Science - Biology
California Lutheran University
Thousand Oaks, 05-2025
High School Diploma -
Newbury Park High School
Newbury Park, CA06.2021
Skills
- Strategic decision making
- Effective team leadership
- Cash management
- Proficient in managing disputes
- Customer engagement
Timeline
Hostess
Country Harvest Restaurant
09.2022 - Current
Team Member
Target
10.2020 - 02.2022
Shift Lead
Mrs. Field's Cookies
09.2019 - 09.2022
Bachelor of Science - Biology
California Lutheran University
High School Diploma -
Newbury Park High School
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