Summary
Overview
Work History
Education
Skills
LNGG
Timeline
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Faith Kehinde

Windsor

Summary

Results-driven and customer-focused retail professional with over four years of experience in store supervision and management within the Fashion industry. Possess a strong academic background in Economics and a postgraduate certificate in Data Analytics, bringing a unique blend of operational leadership and data-informed decision-making to retail environments. Skilled in team leadership, inventory control, visual merchandising, and delivering exceptional customer service. Adept at resolving conflicts, driving sales performance, and fostering a positive in-store experience. Recognized for building high-performing teams, retaining customers, and consistently exceeding business targets in fast-paced retail settings.

Overview

6
6
years of professional experience

Work History

Junior Manager

FI-HADAR Splendor Wears
01.2022 - 12.2024
  • Assisted in managing day-to-day store operations, ensuring smooth workflow, excellent customer service, and adherence to company policies.
  • Supervised and supported retail staff in achieving sales targets, maintaining visual merchandising standards, and delivering a positive shopping experience.
  • Monitored inventory levels, organized stock replenishment, and coordinated with suppliers to prevent stock shortages and overages.
  • Handled customer inquiries and complaints with professionalism, resulting in increased customer satisfaction and repeat business.
  • Oversaw cash handling procedures, including end-of-day reconciliations and deposit preparations, ensuring accuracy and accountability.
  • Collaborated with senior management to implement sales strategies, promotional activities, and performance improvement initiatives.

Store Supervisor

Wendy's Fashionnova Empire
04.2019 - 11.2021


  • Supervised daily store operations, ensuring a clean, organized, and customer-focused retail environment.
  • Led, coached, and motivated a team of sales associates to meet and exceed sales targets and customer service expectations.
  • Monitored inventory levels, coordinated stock replenishment, and conducted regular audits to reduce shrinkage and maintain stock accuracy.
  • Handled customer issues and complaints professionally, resolving concerns to ensure high levels of satisfaction and repeat business.
  • Managed staff schedules, delegated tasks, and ensured adequate coverage during peak hours and promotional events.
  • Assisted in training new hires on store policies, sales techniques, and customer engagement best practices.

Education

Postgraduate Certificate - Data Analytics for Business

St. Clair College
Windsor, Ontario
04.2025

Bachelor of Economics - undefined

Ekiti State University
01.2018

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Experience with CRM (Customer Relationship Management) systems data

    • PROJECT

    I worked on marketing and business data analysis projects where I applied technical and analytical skills to generate insights and improve decision-making

    I conducted marketing segmentation analysis on Walmart sales data using Python and SQL to identify customer groups and optimize targeting strategies

LNGG

English – Fluent

Timeline

Junior Manager

FI-HADAR Splendor Wears
01.2022 - 12.2024

Store Supervisor

Wendy's Fashionnova Empire
04.2019 - 11.2021

Bachelor of Economics - undefined

Ekiti State University

Postgraduate Certificate - Data Analytics for Business

St. Clair College

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Faith Kehinde