Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

FAITH BLAHUN

Edmonton,AB

Summary

As a 23-year-old psychology student, I have gained valuable experience in varying environments with customer service and interpersonal relations, in addition to education in the field of psychology and understanding others through post-secondary education. I am excited to put this knowledge and experience towards making a difference in the lives of others, and contributing my skills to a group that values empathy, hard work, and teamwork to assist in the wellbeing of others.

Overview

3
3
years of professional experience

Work History

Restaurant/Beverage Cart Server

Trestle Creek Golf Resort
05.2022 - 09.2022
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations
  • Trained new employees to perform duties
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items
  • Helped with prep, set up, and breakdown of events
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
  • Accommodated guests with children and special needs to promote comfortable dining experience
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Operated POS system to facilitate cash and credit transactions and refunds.

Barista

Elaine Klassen, Crockett House Cafe
08.2020 - 08.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Used POS system to accurately enter orders and process payments.

Parks Maintenance Worker (Seasonal)

Kevin Myles, Yellowhead County
05.2019 - 09.2019
  • Developed strong and lasting relationships with staff and customers
  • Resolved customer concerns with friendly and knowledgeable service
  • Carried out various tasks and errands for the business, such as picking up supplies
  • Helped set up and run public community events and worked alongside children for many of the events
  • Built trusting and friendly relationships with members of the community to positively reflect the county
  • Worked with other team members to build walking trails
  • Pruned and trimmed trees, shrubs, and hedges
  • Maintained and repaired lawn tools and equipment
  • Maintained athletic fields for area youth and adult leagues.

Education

BACHELOR OF ARTS - PSYCHOLOGY

MacEwan University
Edmonton, AB
04.2025

High School Diploma -

Grand Trunk High School
Evansburg, AB
06.2018

Skills

  • Microsoft, Excel, SPSS
  • Punctuality
  • Psychological Principles
  • Phone etiquette
  • Creative problem-solving
  • Empathy
  • Active learning
  • Typing
  • Customer Needs Assessments
  • Group Dynamics
  • Psychology Knowledge
  • Organization

Work Preference

Work Type

Part TimeFull Time

Timeline

Restaurant/Beverage Cart Server

Trestle Creek Golf Resort
05.2022 - 09.2022

Barista

Elaine Klassen, Crockett House Cafe
08.2020 - 08.2021

Parks Maintenance Worker (Seasonal)

Kevin Myles, Yellowhead County
05.2019 - 09.2019

BACHELOR OF ARTS - PSYCHOLOGY

MacEwan University

High School Diploma -

Grand Trunk High School

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FAITH BLAHUN