Fahim Careem
Ottawa
Summary
To be able to work in an organization where my experience and qualification can be fully utilized, so I can contribute to the success of the business and at the same time to enhance my knowledge and capability to achieve my set goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Field Service Technician
Bell Technical Solutions
01.2023 - Current
- As a Field Service technician, I reflect as a brand ambassador for Bell Canada and I am responsible in provisioning & assuring telecommunication services to residential and commercial customer across eastern Ontario.
- My primary job roles including splicing aerial and buried fiber optic & copper networks.
- Testing, repairing & troubleshooting of fiber optic & copper networks.
- Ensuring given work load is clearly labeled, documented and reported on given IA systems & applications.
- Maintaining project and safety documentation & liaise with related departments to resolve customer & network related issues.
- Installing & Repairing of TV, telephone, home security & Internet related services in both fiber optics & copper Networks.
Certified vehicle sales & leasing consultant
Pathway Hyundai
01.2023 - 03.2023
- As an OMVIC certified sales person, my primary job role is to sell new and used vehicles up to Hyundai Canada standards.
- Responsible in achieving sales target weekly and monthly providing high quality products and services according to Hyundai cooperation.
- Assist walk-in, online and calling customers by identifying their vehicle needs provide high quality customer service.
- Providing after sales services when and if needed and assisting and providing service advises to customers as per their requirements.
Sales Manager
The Upper Room Home Furnishings
02.2020 - 12.2022
- As a showroom manager, the primary responsibility is to provide high quality home furnishing solutions to the residential and commercial clients.
- Also leading the sales team, guiding, training, scheduling to make sure the showroom sales targets are achieved while maintaining the showroom visuals and merchandise.
- Handling customer issues & complains and finding viable solutions and service customers up to company standards
- Responsible in maintaining stocks based on customer demands and requirements and liaise with wearhouse, merchandisers and finance department and ensure the all up to date.
Head of Maintenance
Mimar models model builders
03.2017 - 09.2019
- Founder of maintenance division.
- Experience in maintaining architectural scaled models and direct the complete maintenance fleet with high quality customer service and standards.
- I have a track record of sales and marketing achievements.
- Serviced some of the leading real estate developers in Middle East and North Africa.
Manager - Operations & Customer Support
MAB Group-MAB General maintenance LLC
03.2015 - 02.2017
- Heading the operations department with over 80 employees and providing customer support while generating new business leads
- Experienced in providing facility management services to some of the world class real estates and properties in Dubai, Abu Dhabi and Northern Emirates
Manager - Sales & Marketing
Al Zaeem Furniture
09.2013 - 03.2015
- Managing corporate and retails customers by providing products and services related to interior designing, including Blinds, Curtain, Sofa Upholstery and Flooring
- Gained vast knowledge of the manufacturing process key accounts management
Area Sales Supervisor
Khaleej Times- Galadari Printing & Publishing's LLC
05.2010 - 09.2013
- Experience in Selling / Distributing / Merchandising printed media in some of the prominent areas of Dubai
- Managing the newsboy teams and responsible in prompt delivery of products such as newspapers, magazines and leaflets
- Expert in selling products to B2B, Commercial, Residential and Government organizations
- Responsible in expanding territory sales and increasing company revenue
Sales Executive
Oxynet Solutions LLC
05.2008 - 03.2010
- Primarily selling air purification devises to Individuals, retail chains and elites
- As a field sales representative, gained hands on experience in electronics and home appliance
- The distribution center was located in Dubai World Trade Centre and we were one of the oldest indoor air purification companies in Dubai
Education
OMVIC Certification -
Georgian College of Applied Arts and Technology
Barrie, ON01.2023
College Degree - accounts
St. Sylvester's College
01.2005
Skills
- MS-Office
- Verbal and written communication
- Problem solving
- Time management
- Self-starting
- Multi-tasking
- Account management
- Business development
- Sales and marketing
- Operations
- Administration skills
- Training
- Product knowledge
- System experience
- CRM Computer software
Drivers License
Ontario G Class
Dubai All purpose
Languages
English
Full Professional
Certification
WHIMS : Completed Ontario work place health and safety course
Timeline
Field Service Technician
Bell Technical Solutions
01.2023 - Current
Certified vehicle sales & leasing consultant
Pathway Hyundai
01.2023 - 03.2023
Sales Manager
The Upper Room Home Furnishings
02.2020 - 12.2022
Head of Maintenance
Mimar models model builders
03.2017 - 09.2019
Manager - Operations & Customer Support
MAB Group-MAB General maintenance LLC
03.2015 - 02.2017
Manager - Sales & Marketing
Al Zaeem Furniture
09.2013 - 03.2015
Area Sales Supervisor
Khaleej Times- Galadari Printing & Publishing's LLC
05.2010 - 09.2013
Sales Executive
Oxynet Solutions LLC
05.2008 - 03.2010
WHIMS : Completed Ontario work place health and safety course
OMVIC Certification -
Georgian College of Applied Arts and Technology
College Degree - accounts
St. Sylvester's College
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