Faheem Ali
Surrey,BRITISH COLUMBIA
Summary
Friendly and efficient Distributor devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding Best Buy standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Hardworking and reliable Customer Service Associate with strong ability in providing information about products and services to customer by offering customer support and point of sale systems. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Best Buy
South Surrey, BC
09.2019 - 01.2023
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Tracked inventory levels of popular items to ensure availability for customers' orders.
Distributor
Muslim Food Bank
Surrey, BC
07.2018 - 04.2019
- Helped the needy with providing hampers of food and other essentials.
- Created connections by communicating with them and giving them the support they need.
- Developed and managed relationships with existing customers to ensure customer satisfaction.
Education
High School Diploma -
Frank Hurt Secondary School
Surrey, BC06.2019
Skills
- MS Office Proficiency
- Customer Support
- Point of Sale Systems
- Appointment Scheduling
- Team Collaboration
- Inbound and Outbound Calling
Affiliations
- I love to play basketball and hockey
- I am into snowboarding and other winter activities in general
References
References available upon request.
Timeline
Customer Service Associate
Best Buy
09.2019 - 01.2023
Distributor
Muslim Food Bank
07.2018 - 04.2019
High School Diploma -
Frank Hurt Secondary School
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