Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Instructional Assistant
Lancaster School District
Lancaster
02.2022 - 05.2023
Assisted the teacher with clerical duties, such as answering phone calls, printing, scanning, and stapling documents. Input data into Google Sheets and Microsoft Word.
Double-check data to make sure it's accurate.
Collaborated with teachers to develop lesson plans.
I worked one-on-one and in a group setting with students.
Translated for Spanish-speaking parents through the phone and in person.
Instructional Assistant
Palmdale School District
Palmdale
12.2018 - 07.2021
Assisted with filing student documents, and maintaining records.
Monitored students during recess, lunch, P.E., and any other activities.
Worked closely with administrators, staff, and teachers to develop, document, and maintain ongoing academic and behavior plans for students.
Assisted teachers with testing materials.
Attended meetings and training throughout the school year.
Inputted student data into spreadsheets for tracking purposes.
Translated for Spanish-speaking parents and students.
Customer Service Clerk
Toys R Us
Lancaster
08.2015 - 03.2018
Greet customers who walk in.
Monitored inventory levels to ensure availability of merchandise for customers.
Collaborated with team members to enhance customer service experiences.
Trained new staff on store policies and procedures effectively.
Use a computer to look up and order items for customers.
Resolved customer complaints professionally and efficiently.
Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.