Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Pena Duran

Po Box 297 Thornton

Summary

Hardworking and passionate individual with strong organizational skills eager to learn. Ready to help achieve company goals. As well as organized and dependable. Successful at managing multiple priorities with a positive attitude. Experienced in working with individuals and families with diverse backgrounds to ensure proper support and education. Knowledgeable in a wide variety of program softwear to secure proper documentation and record keeping.

Overview

7
7
years of professional experience

Work History

Instructional Assistant

San Joaquin County Office Of Education
04.2024 - Current
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group settings.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
  • Collaborated with other instructional assistants and teachers to provide comprehensive support to students and deliver instruction aligned with curriculum standards.

Campus Safety Technician

San Joaquin County Office Of Education
02.2024 - Current
  • Monitored student activities and identified areas of need. Provided support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Contributed to efficient emergency response by providing accurate incident reports and coordinating with school staff when necessary.
  • Served as a reliable point of contact for parents, addressing their concerns regarding child safety during outdoor playtime.
  • Supported positive student behavior by establishing trust and rapport, leading to improved conduct on the playground.
  • Maintained a secure environment for students by promptly addressing behavioral issues and resolving conflicts.

Family Advocate

Child Abuse Prevention Council Of S. J
04.2018 - 12.2023
  • Visited homes of families and maintained appropriate contact as directed by agency procedures.
  • Collaborated with families to assist in growth, development and education to increase potential.
  • Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
  • Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
  • Developed individualized service plans for families, resulting in improved well-being and stability.
  • Trained new Family Advocates in best practices to ensure consistent service delivery across the organization.
  • Maintained timely documentation of case progress, ensuring clear communication among all involved parties.
  • Coordinated referrals from other agencies, streamlining access to supportive services for clients in need.
  • Developed strong partnerships with local organizations while actively identifying gaps in services, thereby bridging the resources to meet family needs.
  • Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
  • Provided comprehensive case management services to ensure coordinated, effective interventions.

Parent Cafe Facilitator

Child Abuse Prevention Council Of S. J
01.2017 - 04.2018
  • Facilitated parent support groups to enhance family strengthening, positive parenting, and healthy family dynamics.
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Planned and facilitated multiple workshops in accordance with the Six Protective Factors curriculum.
  • Introduced creative problem-solving methods to encourage innovative thinking and solutions within the group context.


Education

Summer Readiness Program -

San Joaquin Delta College
Stockton, CA

High School Diploma -

Linden High School
Linden, CA
05.2010

Skills

  • Knowledge in Student Education (IEP/504 Plans)
  • Relationship Building
  • Family Advocacy
  • Case Management
  • Team Collaboration
  • Computer Literacy
  • Program Knowledge in Microsoft Programs, Apricot Solutions, Synergy, and Cerner Health
  • Time Management
  • Problem Solving
  • Parenting Education
  • Community Resources
  • Family Dynamics
  • Client Needs Assessment
  • Home Visits
  • Trauma Informed
  • Family Support
  • Stress Management
  • Organizational Skills
  • Group Facilitation
  • Data Entry
  • File Organization
  • Customer Service
  • Excel Spreadsheets
  • Appointment Scheduling
  • Documentation And Reporting
  • Bilingual-Spanish

Timeline

Instructional Assistant

San Joaquin County Office Of Education
04.2024 - Current

Campus Safety Technician

San Joaquin County Office Of Education
02.2024 - Current

Family Advocate

Child Abuse Prevention Council Of S. J
04.2018 - 12.2023

Parent Cafe Facilitator

Child Abuse Prevention Council Of S. J
01.2017 - 04.2018

Summer Readiness Program -

San Joaquin Delta College

High School Diploma -

Linden High School
Jessica Pena Duran