Fabian Ortiz
Rancho Cucamonga
Summary
Savvy Internet Sales Specialist with proven expertise in converting internet leads to onsite traffic and sales. Leverages innovative phone and internet strategies to encourage in-person visits from online customers. Consistently hits sales quotas and closing percentages through technical knowledge and proficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Internet Sales Consultant
Stg Auto Group
05.2023 - 10.2024
- Developed and implemented strategies for increasing internet sales.
- Greeted customers and identified their automotive needs.
- Provided product information, features, and benefits to customers.
- Assisted in developing customer financing options.
- Answered customer inquiries regarding vehicle availability, specifications, financing terms.
- Ensured steady gross margin during entire sales process.
- Handled every aspect of the sales cycle.
- Developed strong customer relationships.
- Maintained control
Supervisor of Operations
Prime Pallets
01.2021 - 04.2023
- Oversaw daily operations of the department, including personnel management, budgeting and scheduling.
- Coordinated with other departments to ensure smooth flow of work processes and communication.
- Ensured compliance with all applicable laws, regulations, and standards.
- Developed and implemented policies and procedures for efficient workflow.
- Provided training and guidance to team members on operational procedures and best practices.
- Maintained accurate records for tracking progress and performance of team members.
- Identified process improvements that could reduce costs or improve service quality and efficiency levels.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked with cross-functional teams to achieve goals.
Education
High School Diploma -
Rancho Cucamonga High School
Rancho Cucamonga05-2018
Skills
- Sales strategy development
- Cold-calling
- Problem-solving abilities
- Multitasking
- Test drives
- Upselling strategies
- Aftermarket products
- Negotiations strength
- Competitive
- Closing deals
- Sales closing
- Confident and positive attitude
- Customer Service
- Adaptability
- Problem-solving aptitude
Accomplishments
Top Man @STGAUTO in the month of August 2023
Certification
Sales License
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Internet Sales Consultant
Stg Auto Group
05.2023 - 10.2024
Supervisor of Operations
Prime Pallets
01.2021 - 04.2023
Sales License
High School Diploma -
Rancho Cucamonga High School
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