Fabian Lopez
Norwalk
Summary
Dynamic Internet Sales Manager with 6 years of experience driving sales strategy, managing customer relationships, and leading high-performing teams at Browning Mazda. Skilled in digital marketing, project management, and maintaining up-to-date online platforms, including websites and social media. Proven ability to serve as a primary customer contact, train new employees, and implement initiatives that elevate team performance and customer satisfaction. Consistently recognized for meeting sales targets while fostering a positive, collaborative work environment.
Overview
8
8
years of professional experience
Work History
Internet Sales Manager
Browning Mazda
05.2019 - Current
- Kept detailed records of sales and contracts.
- Trained sales staff on company procedures and salesmanship.
- Provided superior and individualized customer service.
- Responded to internet inquiries and phone calls in timely matter.
- Taking initiative and introducing new ideas to make an easier process for our sales team
- Coordinated with leadership to introduce continuous improvement initiatives that elevated team performance above expectations.
- Worked alongside with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Creating weekly advertisement email templates with photoshop for our team to use
Lead Barista
Tierra Mia Coffee
04.2018 - 05.2019
- Produced an extensive variety of specialty beverages per shift with consistently positive customer feedback.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Engaged customers with a welcoming attitude during busy times, contributing to an upbeat and enjoyable atmosphere.
- Led barista training, scheduling, and daily supervision to maintain policy compliance and maximize staffing efficiency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Norwalk High School
Norwalk, California, CANo Degree - Accounting
Cerritos College
Norwalk, California, CASkills
- Inquiry follow-up
- Web analytics
- Sales techniques and efficiency
- Project management experience
- Sales strategy development
- Market research
- Social media marketing
- Account development
- Leadership collaboration
- Digital marketing
- Team Bonding
Accomplishments
A great accomplishment was being top sales for the store for 3 years in a row and breaking a record of annual sales.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Volunteer Travel
- Outdoor Recreation
- Volunteering
- Gym Workouts
- Baseball and Football
- Investing
Timeline
Internet Sales Manager
Browning Mazda
05.2019 - Current
Lead Barista
Tierra Mia Coffee
04.2018 - 05.2019
High School Diploma -
Norwalk High School
No Degree - Accounting
Cerritos College