Summary
Overview
Work History
Education
Skills
Languages
About
Timeline
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Nikita L'Hirondelle

Grande Prairie,AB

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Boston Pizza
02.2018 - 04.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality

Education

High School Diploma -

Charles Spencer High School
Grande Prairie, AB

Skills

  • Conflict Resolution
  • Dining Room Management
  • High-Volume Dining
  • Bill Computation
  • Reservation Coordination
  • Group Reservations Management

Languages

English
Full Professional

About

I am skilled at working independently and collaboratively in a team environment.

I am self motivated, with a strong sense of personal responsibility.

Proven ability to learn quickly and adapt to new situations.

I work well in a team setting, providing support and guidance.

Timeline

Restaurant Hostess

Boston Pizza
02.2018 - 04.2022

High School Diploma -

Charles Spencer High School

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Nikita L'Hirondelle