Ewaz Ali Haidari
System Administrator
Chambly,Canada
Summary
IT Professional over 10 Years of remarkable experience in providing comprehensive Technical support to clients and companies.
A depth thinking skill to prioritize tasks, identify technical issues, and provide timely resolutions.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
20
20
years of professional experience
1
1
Language
Work History
Manager
Breakfast Restaurant, Allo Mon Coco- Breakfast Restaurant
Bruno , QC
2018.01 - Current
Cook
Promenades Saint, Bruno
, QC
2015.07 - 2017.12
Machine Operator
Le Bois Laurentien
Saint Laurent , QC
2015.05 - 2015.06
System Administrator/Backup Recovery Admin
Roshan Telecom Kabul
2012.01 - 2015.12
- Managing Windows, Linux &Storage systems
- Upgrading, installing, and configuring application software and computer hardware
- Troubleshooting and providing technical support to employees
- Creating and managing system permission and user accounts
- Performing regular security test and security monitoring
- Maintaining networks and network file systems
IT Helpdesk/Technical Support
EMC
2008.01 - 2012.01
- SAN
- IBM Backup/Recovery
- EMC Storage systems i.e
- DMX 1000/2000/3000
- EMC VMX Storage Systems
- EMC SAN Backup/Recovery on ADIC Tape library, Attend Telephone calls and Generating trouble tickets, escalate issues accordingly
- Dispatch Technical Support to respective clients, Maintain and Update detailed trouble tickets
- Provide Technical assistance and support for all incoming queries related to Desktop Computers, Laptops & Peripherals
- Assembling and Disassembling of PCs/Servers
- Hardware assembling /Software installation/Configuration and Trouble shootings
- Installation/Configuration of O/S along all drivers and peripherals
- Assist in connecting/disconnecting and moving Desktop/Network devices to other location
- Work with fellow members, management escalation points and Vendors to ensure the right solutions are implemented and sustained
ISP Technician/Technical Support
Multinet ISP
Kabul
2004.01 - 2008.01
- Do Site Survey
- Evaluate all Technical Requirements for the customer
- Hardware/Software Installation and Configuration of the ISP Equipment at Customer site
- Technical Support 24/7
Education
MS Office Windows Servers/Desktops/Laptops A+ MCSE Courses Linux UNIX/Solaris - -
Habia High school
Afghanistan, KabulSkills
Skills/Good Hands onundefined
Timeline
Manager
Breakfast Restaurant, Allo Mon Coco- Breakfast Restaurant
2018.01 - Current
Cook
Promenades Saint, Bruno
2015.07 - 2017.12
Machine Operator
Le Bois Laurentien
2015.05 - 2015.06
System Administrator/Backup Recovery Admin
Roshan Telecom Kabul
2012.01 - 2015.12
IT Helpdesk/Technical Support
EMC
2008.01 - 2012.01
ISP Technician/Technical Support
Multinet ISP
2004.01 - 2008.01
MS Office Windows Servers/Desktops/Laptops A+ MCSE Courses Linux UNIX/Solaris - -
Habia High school
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