Evelyn Ryan
Conception Bay South,NL
Summary
Friendly and reliable Certified Esthetician who is a detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. Desiring full time employment in a spa environment.
Overview
3
3
years of professional experience
Work History
Certified Esthetician
Ocean Quest Spa
05.2021 - Current
- Welcomed clients arriving for appointments, helping serve beverages, and leading them to the service room.
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized tools and spa equipment before and after treatments.
- Prepared client rooms efficiently and aesthetically for a comfortable service.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Handled busy schedules and stayed on top of key deadlines.
- Trained in Dermalogica and Image Skincare product knowledge, as well as BioTherapeutic tools for facials.
- Explained benefits of skin care products to clients.
- Performed gel/regular polish manicures and pedicures, relaxation massages, facials, body treatments, waxing (excluding brazillians) and tinting (excluding lash tint) for clients.
- Discussed procedures and treatment options with clients.
- Educated guests on current promotions, events and services within the spa.
- Informed guests of appropriate products available to increase retail sales, while recommending said retail products for at-home use.
- Recommended clients to rebook after there services to ensure appointment availability and continued business.
- Helped keep track of facial back-bar inventory.
- Took on part time work during full time hours to help the business with laundry necessities and housekeeping when cleaning staff was low.
Esthetician
Glamour Secrets
11.2020 - 04.2021
- Opened the store, including opening the cash, organizing retail items on shelves, checking shelf inventory and organization, and sanitized all surfaces before clients arrived.
- Closed the store, including sanitizing all surfaces, changing garbages, sweeping and mopping the floor, checking inventory, sanitizing tools, closing the cash, and depositing cash into ATM.
- Preparing work stations, as well as sterilizing tools before and in between services.
- Fostered friendly, warm, and exceptional customer experience.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Flexibly worked evenings and weekends to maintain proper spa coverage while attending school.
- Welcomed clients arriving in the store/beauty bar for appointments.
- Booked clients through the store's online booking system.
- Moved inventory from storage to the store to restock.
- Informed guests of appropriate products available to increase retail sales.
- Educated guests on current promotions, events and services within store or salon.
- Analyzed skin condition and made appropriate product recommendations.
- Reinforced customer selections by reviewing use and benefits of chosen products.
Education
Esthetics And Spa Management -
Academy Canada
St. John's, NL03.2021
Skills
- Attention to Detail
- Charismatic
- Exceptional team player, yet works well independently
- Great listener
- Good conversationalist
- Efficient
- Tender to clients and staff
- Positive
- Professional
- Organized
- Creative
- Loyal
Timeline
Certified Esthetician
Ocean Quest Spa
05.2021 - Current
Esthetician
Glamour Secrets
11.2020 - 04.2021
Esthetics And Spa Management -
Academy Canada
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