Anna Gurova

Sanctuary Spa

02.2014 - Current

Established a loyal clientele base through consistent high-quality service and personalized care.
Delivered therapeutic reflexology massages for relaxation, and overall wellness.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Enhanced client relaxation with calming techniques and soothing ambiance in the treatment room.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Ensured cleanliness and sanitation standards were upheld consistently throughout the treatment space for client safety and comfort.
Developed and maintained positive relationships with clients through professional communication to increase satisfactions and build rapport.
Researched industry innovations and emerging treatments to improve care delivery.
Maintained thorough records of client progress, ensuring continuity of care across multiple sessions.
Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Performed facials, body treatments and wrap application, waxing
Performed manicures and pedicures.
Educated patients on treatment options.
Created repeat business by developing long-term relationships with regular customers.
Educated guests on current promotions, events and services within store or salon.
Enhanced spa revenue through upselling additional services and retail products during consultations.

Summary