Verified
This profile is verified using an email address.
Evelyn OlIyide
Toronto,ON
Summary
Client-focused financial professional with over 6 years of experience in trade finance consulting, import/export operations, relationship management, and banking. Combines expertise in trade reconciliation, compliance oversight, and high-volume client service with a proven ability to deliver tailored financial solutions. Known for building lasting client relationships, resolving complex inquiries, and maintaining accurate regulatory and financial records. Committed to driving financial wellness for individuals and businesses through strategic banking and trade advisory.
Overview
12
12
years of professional experience
Work History
Trade Operations Consultant
Darp O' Nifs Global Services Limited
Lagos, Nigeria
09.2023 - 01.2026
- Delivered trade operations consulting services, including client servicing, trade documentation review, and bank reconciliation for multiple corporate clients.
- Achieved 100% on-time delivery of trade reconciliation reports and client servicing requests, even under tight processing deadlines.
- Investigated account-related discrepancies, proposed data-driven recommendations, and implemented client-approved solutions with an average resolution time of under 48 hours.
- Demonstrated consulting agility by managing ad-hoc trade servicing requests and adapting to shifting client priorities without missed deadlines.
Trade Finance | Import& Export
Shalina Healthcare Ltd
Lagos, Nigeria
01.2021 - 08.2023
- Coordinated full-cycle processing of import/export compliance documentation, consistently meeting 100% of internal policy and government regulatory requirements.
- Served as a point of contact for cross-functional teams regarding trade control procedures and documentation, providing clear, actionable responses within 24 hours.
- Compiled and delivered regular reports on trade compliance activities for both internal leadership and external regulators, achieving 100% on-time submission of all monthly and quarterly deliverables.
Relationship Manager
FirstBank of Nigeria Limited
Lagos, Nigeria
05.2014 - 12.2020
- Portfolio Management: Served as a single point of contact for a portfolio of over 80 corporate clients, achieving a 95% client retention rate over 6 years.
- Financial Advisory: Provided tailored banking and risk management advice, resulting in a 30% increase in cross-selling of trade finance products year-over-year.
- Proactive Engagement: Conducted regular client reviews, leading to a 40% reduction in overdue accounts through early identification of financial stress.
- Issue Resolution: Resolved escalated client complaints within 24 hours on average, contributing to a 90% client satisfaction score.
- Portfolio Monitoring: Monitored accounts for early warning signs, successfully reducing portfolio defaults by 25% through proactive corrective actions.
Education
MBA - Financial and Management Analytics
International Business University
Bachelor of Science - Business Administration
University of Lagos
Skills
- Client Relationship Management
- Financial Transaction Analysis
- Trade Reconciliation & Risk Management
- Import & Export Documentation & Compliance
- Financial Advisory
- Regulatory Reporting & Data Management
Affiliations
Mentor, Junior Banking Professionals – FirstBank of Nigeria (voluntarily coached 5+ junior staff)
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$70000/yr - $200000/yrTimeline
Trade Operations Consultant
Darp O' Nifs Global Services Limited
09.2023 - 01.2026
Trade Finance | Import& Export
Shalina Healthcare Ltd
01.2021 - 08.2023
Relationship Manager
FirstBank of Nigeria Limited
05.2014 - 12.2020
MBA - Financial and Management Analytics
International Business University
Bachelor of Science - Business Administration
University of Lagos