Evelyn Mclintock
London,ON
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Lash Technician
Myself
London, ON
07.2021 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Scheduled, confirmed and carried out lash services at salon.
- Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
Host/Server
Montanas
London, ON
03.2021 - Current
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Hostess
Kelseys
Huntsville
03.2018 - 01.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
London South Collegiate Institute
London, ON07.2021
Skills
- Team Player
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Hosting Functions
- Warm and Welcoming
- Time Management
- Efficient and Detail-Oriented
- Upselling Products and Services
Timeline
Lash Technician
Myself
07.2021 - Current
Host/Server
Montanas
03.2021 - Current
Hostess
Kelseys
03.2018 - 01.2020
High School Diploma -
London South Collegiate Institute
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