Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn Mclintock

London,ON

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Lash Technician

Myself
London, ON
07.2021 - Current
  • Promoted business via social media to generate leads and maximize brand identity.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
  • Scheduled, confirmed and carried out lash services at salon.
  • Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.

Host/Server

Montanas
London, ON
03.2021 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Hostess

Kelseys
Huntsville
03.2018 - 01.2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

London South Collegiate Institute
London, ON
07.2021

Skills

  • Team Player
  • Teamwork and Collaboration
  • Attention to Detail
  • Customer Service
  • Hosting Functions
  • Warm and Welcoming
  • Time Management
  • Efficient and Detail-Oriented
  • Upselling Products and Services

Timeline

Lash Technician

Myself
07.2021 - Current

Host/Server

Montanas
03.2021 - Current

Hostess

Kelseys
03.2018 - 01.2020

High School Diploma -

London South Collegiate Institute

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Evelyn Mclintock