Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Eveline Kongla

Brampton,Canada

Summary

Compassionate personal support worker who possesses a gentle touch and a caring attitude, centered on treating people with dignity and respect. Expertise in being there for personal support with their daily activities. Collaborative team player with strong clinical and interpersonal skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Home Instead
Brampton, Ontario
02.2025 - Current
  • Created safe and positive living situations for clients by communicating with family, and other staff about concerns or challenges.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Maintained detailed records of services performed on clients.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Recorded client status, progress, and challenges in logbooks and reports.
    Aided in mobility and independence for disabled individuals, and continually monitored safety.
  • Maintained the cleanliness of clients' environments by cleaning surfaces, washing clothes, or washing dishes.
    Ensured that all necessary supplies are available for providing quality patient care.
  • I followed the care plan and directions to administer medications.
  • Assessed physical condition of patients and identified health problems requiring further medical intervention.
  • Transported patients to medical, dental, and personal care appointments.
  • Assist with their personal hygiene (bathing, oral hygiene, helping them).

Personal Support Worker

ASK4CARE
Brampton, Ontario
01.2025 - Current
  • Created safe and positive living situations for clients by communicating with family, and other staff about concerns or challenges.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Maintained detailed records of services performed on clients.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Recorded client status, progress, and challenges in logbooks and reports.
  • Aided in mobility and independence for disabled individuals, and continually monitored safety.
  • Maintained the cleanliness of clients' environments by cleaning surfaces, washing clothes, or washing dishes.

Personal Support Worker

Alexis lodge
Scarborough, Canada
08.2024 - 09.2024
  • Facilitated daily living activities to enhance client self-esteem and overall wellness.
  • Maintained clean personal spaces and prepared nutritious meals to address client dietary needs.
  • Transported clients to events, medical appointments, and shopping trips to ensure participation in community activities.
  • Built strong relationships with clients, providing emotional support and companionship.
  • Engaged patients in meaningful conversations and activities while delivering personal care assistance.
  • Supported clients with mental wellness and physical activities to improve quality of life.
  • Recognized and reported health status changes or abnormalities to case managers for timely intervention.
  • Ensure that all necessary supplies are available for providing quality patient care.
  • Follow the care plan and directions to administer medication.
  • assists with their personal hygiene (bathing, oral hygiene, helping them with dressing, grooming, and eating, positioning).

Supply Teacher

Dufferin-Peel Catholic District School Board
Brampton, Canada
06.2024 - 06.2024
  • Primarily assists students with special needs by providing personal care.
  • Helping with daily activities, facilitating communication, and supporting their overall well-being, often focusing on task related to physical mobility, hygiene, feeding and emotional support.
  • Collaborating with teachers and other staff to ensure students’ educational needs are met within the classroom environment.

Personal Support Worker

Voluntary service in the handicap center
Yaoundé, Cameroon
06.2010 - 07.2013
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisors well-informed.
  • Turned and positioned bed bound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to the case manager.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Education

Post graduate diploma - guidance and counselling

Ecole Normal Supérieure, University
Yaoundé 1
09.2010

Masters - guidance and counseling

University of Yaoundé 1
09.2010

Bachelor - Sociology

University of Yaoundé 1
09.2003

Personal Support Worker Certificate -

EPIC COLLEGE OF TECHNOLOGY
Mississauga, ON

Skills

  • Personal Service
  • Caring companionship
  • Attentive to People
  • Social Perceptiveness
  • Client Requirements
  • Personal hygiene assistant
  • Household organization
  • Social Support
  • Palliative care
  • Dementia care
  • Privacy and confidentiality
  • Ability to Lift Clients
  • Service Documentation
  • Ability to Lift
  • Dietary needs
  • Assisting with Daily Living
  • Disability care
  • Emergency prepared nurse
  • Crisis intervention
  • Mobility assistant
  • Meal planning

Certification

  • Personal support worker (NACC Certificate)
  • First Aid
  • CPR

References

References available upon request.

Timeline

Personal Support Worker

Home Instead
02.2025 - Current

Personal Support Worker

ASK4CARE
01.2025 - Current

Personal Support Worker

Alexis lodge
08.2024 - 09.2024

Supply Teacher

Dufferin-Peel Catholic District School Board
06.2024 - 06.2024

Personal Support Worker

Voluntary service in the handicap center
06.2010 - 07.2013

Post graduate diploma - guidance and counselling

Ecole Normal Supérieure, University

Masters - guidance and counseling

University of Yaoundé 1

Bachelor - Sociology

University of Yaoundé 1

Personal Support Worker Certificate -

EPIC COLLEGE OF TECHNOLOGY
Eveline Kongla