Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Hobbies
Timeline
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Evan Mills Spurr

St. Catharines

Summary

Graduate student with experience in customer service settings and is passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

6
6
years of professional experience

Work History

General Assistant

Wilson, Spurr LLP, Lawyers
06.2019 - Current
  • Assisted with real estate transactions and responsible for banking.
  • Supported senior law clerks with corporate transactions requiring the preparation of comprehensive corporate documentation
  • Sorted and transported closed files to secure storage.
  • Transferred telephone calls to appropriate staff members to expedite customer service.

Customer Service Representative

LCBO
07.2020 - 08.2021
  • Sorted and stocked inventory.
  • Answered product and service questions.
  • Worked in a team setting.

Customer Service Representative

Tommy Hilfiger
07.2019 - 12.2019
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services and company information.

Cashier

Real Canadian Superstore
08.2017 - 09.2018
  • Helped customers complete purchases, locate items and join reward programs.


Education

Bachelor of Arts - Psychology

University of Western Ontario
London, ON
04.2023

Secondary School Diploma (Hons.) -

Sir Winston Churchill Secondary School
St. Catharines, ON
06.2019

Skills

  • Inventory Replenishment
  • Customer Relationship Management
  • Greeting Visitors
  • Special Requirements
  • Workplace Restocking
  • Customer Inquiries

Accomplishments

- Ontario Scholar in 2019.

- Dean's Honor List in every year of post-secondary schooling.

- Graduated degree "with Distinction" in Psychology.

- Engaged in travel hockey and soccer at a competitive level until the beginning of post-secondary school.

Affiliations

- Member of The Purple Spur Club at Western University from 2020 - 2023.

- Member of the Exercise is Medicine Club at Western University from 2020 - 2023


Hobbies

- Reading 

- Working out 

- Hiking 

- Snowboarding 

- Watching sports 

Timeline

Customer Service Representative

LCBO
07.2020 - 08.2021

Customer Service Representative

Tommy Hilfiger
07.2019 - 12.2019

General Assistant

Wilson, Spurr LLP, Lawyers
06.2019 - Current

Cashier

Real Canadian Superstore
08.2017 - 09.2018

Bachelor of Arts - Psychology

University of Western Ontario

Secondary School Diploma (Hons.) -

Sir Winston Churchill Secondary School
Evan Mills Spurr