Evan McDonald
Sidney,BC
Summary
Dynamic professional with a proven track record in a high pressure industry, excelling in policy writing and employee training. Successfully developed operational procedures that enhanced workflow efficiency and fostered a collaborative team environment. Adept at conflict resolution, ensuring a safe and productive workplace while supporting organizational goals.
Overview
11
11
years of professional experience
Work History
Supervisor
Canwest Flight Services
Sidney, BC
01.2018 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Worked closely with human resources to support employee management and organizational planning.
- Maintained positive working relationship with fellow staff and management.
Shift Lead
Canwest Flight Services
Sidney, BC
02.2016 - 12.2017
- Provided guidance and support to other team members as needed.
- Trained new employees on company policies, procedures, and job duties.
Baggage Handler
Canwest Flight Servies
Sidney, BC
06.2014 - 01.2016
- Assisted passengers with special needs by providing wheelchairs or other assistance devices.
- Maintained a safe working environment by adhering to company policies and procedures concerning safety standards.
Education
Certificate - Mental Health & Addictions
Camosun College
Victoria06-2024
Skills
- Policy writing
- Employee training
- Operational planning
- Workflow optimization
- Performance evaluation
- Conflict resolution
Languages
English
Professional
Affiliations
- Fitness and wellness, including running and strength training
- Stand-up comedy and creative writing
- Photography and filmmaking
- Reading and exploring mental health and wellness topics
Accomplishments
- Academic Achievement – Graduate of the Mental Health & Addictions program at Camosun College (2024)
- Professional Milestone – 10 years of service at Victoria International Airport (Canwest Flight Services) in roles from agent to supervisor
- Creative Recognition – Experience performing stand-up comedy, developing strong public speaking and communication skills
- Personal Accomplishments – Successfully maintained leadership responsibilities in high-pressure environments
- Wellness Commitment – Progress in personal fitness and health goals, demonstrating discipline and resilience
Timeline
Supervisor
Canwest Flight Services
01.2018 - Current
Shift Lead
Canwest Flight Services
02.2016 - 12.2017
Baggage Handler
Canwest Flight Servies
06.2014 - 01.2016
Certificate - Mental Health & Addictions
Camosun College
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