Seasoned Director with a proven track record at TMF Group, enhancing operational efficiency and spearheading digitization initiatives. Expert in financial planning and risk management, reducing delivery errors by over 20% while increasing margins and revenue YoY. Excels in leadership talent development and team collaboration, managing a diverse team of 30+ professionals across 4 different locations and 3 countries. Managed an array of new fiscal and operational responsibilities to increase managerial impact across the organization and unify internal and external processes. Maximized firm efficiency, meeting team-specific goals while aligning with long-term company strategy. Skilled in project coordination and business strategy, achieving significant improvements in client and vendor relations while executing firm-wide goals.
Managed an array of new fiscal and operational responsibilities to increase managerial impact across the organization and unify internal and external processes. Maximized firm efficiency, meeting team-specific goals while aligning with long-term company strategy. Consolidated valuation, pricing, auditing, reconciliation, client engagement, and fund servicing for client portfolios. Committed to the long term firm success aligned with clients needs and goals.
• Contributed in the creation and execution of Fund Accounting Services business structure and technology stack implementation for North American.
• Proficient in private equity and hedge fund accounting processes, systems, and waterfall calculations.
• Provides best in class client service for over 10bn+ in AUA across several clients.
• Managed direct and indirect reporting responsibilities of a team of 30+ accountants and operations specialists.
• Spearheaded digitization and automation initiatives through internal and 3rd party teams, successfully completing several technology initiatives to transform business practices.
• Designed and oversaw manager development and training programs, creating dedicated training programs with documentation establishing a firm-wide library of training materials and leadership focused development.
• Developed and managed 3rd party relationships with clients and vendors, increasing the efficacy and efficiency of external services.
• Created and implemented internal controls and accountability processes resulting in a decrease of NAV errors by over 20% and reducing overall firm risk in financial and compliance services.
• Met and improved budget targets YoY while increasing book of business by over 30%.
• Created and personally launched "off-shore" service team supporting North America's fund accounting reconciliation and delivery services.
• Performed final reviews for all monthly/quarterly/annual accounting and audit/tax reporting for client deliveries (300+ funds).
- Managed Client Operations and Fund Accounting teams of 15+ staff members. Performing scheduled team member evaluations and planned strategic career/personal growth opportunities.
- Maintained and strengthened relationships with client representatives and portfolio managers to ensure the highest level of service
- Project manager to several business and technological initiatives; ranging from the transition management of resources from onshore to India offshore to new business technology implementation
- Ensured high-level oversight and management over offshore India business support teams.
Sales oriented, Met highest sales goals in all quarters, Trained new employees, Cash Management, Daily cash balancing, Customer relations and service.