EVA JALON-ATUPAN
Fort McMurray,AB
Summary
Results-driven Executive Administrative Assistant skilled in multitasking and detail-oriented tasks. Demonstrated passion for customer service and operational support. Aiming to further develop expertise and contribute to organizational efficiency over the next few years.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Tollcorp Inc. - Tim Hortons
Fort McMurray, AB
06.2016 - Current
- Managed profit and loss through coordination of monthly budgets, consistently achieving desired margin targets.
- Evaluated key business drivers, summarizing results in comprehensive presentations.
- Developed strategies to articulate and clarify customer objectives for enhanced service.
- Trained supervisors to cultivate leadership skills and prepare for managerial positions.
Front Desk Associate
YMCA- Wood Buffalo Region
Fort McMurray, Alberta
03.2015 - 11.2020
- Performs member service functions including but not limited to allowing access to the facility, membership sales, and data entry.
- Building relationships with members, helping connect with one another and to the YMCA and conveying enthusiastic and accurate information about programs.
- Gives tours and educates members and prospective ones on services, programs, events, and volunteer opportunities.
- Is responsible for assuring the outlined procedures for opening/closing the facility is fully completed.
Education
Certificate - Accounting Technician
Robertson College
06.2021
Bachelor of Arts - Economics
University of Mindanao
Davao City01.2003
Skills
- Motivated and flexible
- English, Tagalog, and Bisayan fluency
- Phone multitasking skills
- Proactive attitude
- Client-centric focus
- Data entry and memo management
- Effective communication skills
- HR best practices knowledge
Certification
- CPR, First Aid & AED
- Certified WHMIS
- Certified Food Safety Certified
Languages
English
Professional Working
Timeline
General Manager
Tollcorp Inc. - Tim Hortons
06.2016 - Current
Front Desk Associate
YMCA- Wood Buffalo Region
03.2015 - 11.2020
Bachelor of Arts - Economics
University of Mindanao
Certificate - Accounting Technician
Robertson College