Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

EUNICE WANJIRU MACHARIA

Hamilton

Summary

Dedicated PSW with a strong background in personal support and patient care. Utilizes effective communication and empathetic interaction to enhance patient well-being. Knowledgeable in best practices for personal support work and committed to maintaining patient dignity in all interactions.

Overview

27
27
years of professional experience
1
1
Certification

Work History

PSW

Regina Gardens LTC
07.2024 - Current

Responsibilities:

  • Assist residents with daily living needs to maintain self-esteem and general wellness
  • Support residents with daily living activities, promoting independence and wellbeing.
  • Enhance residence comfort by providing compassionate and attentive personal care.
  • Maintained a safe environment for patients by following proper infection control procedures during personal care tasks.
  • Documented patient progress accurately and thoroughly in accordance with regulatory requirements, ensuring continuity of care between shifts or when transitioning between providers.
  • Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.

Casual Education Assistant

Hamilton Wentworth Catholic District School Board (HWCDSB)
05.2024 - 06.2024

Responsibilities:

  • Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
  • Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.

PSW Clinical Placement

Regina Gardens LTC
04.2024 - 05.2024

Responsibilities:

  • Assist residents with ADLs: bathing, grooming, toileting, dressing, ensuring comfort and dignity.
  • Support residents with mobility needs: transferring, safe ambulation.
  • Assist with mealtime activities, including feeding if necessary.
  • Provide companionship, active listening, and empathetic communication.
  • Maintain a safe environment by following safety protocols

General Laborer

Sofina Foods
12.2023 - 03.2024

Responsibilities:

  • Perform product packing tasks focusing on safe food handling.
  • Conduct visual inspections to maintain quality standards.
  • Follow safety protocols and report hazards to supervisors.
  • Collaborate with team members to meet production goals.
  • Consistently adhere to company policies and procedures.

Elderly Caregiver Volunteer

Mji Ya Wazee
01.2023 - 07.2023

Responsibilities:

  • Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.
  • Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
  • Participated in developing social interaction programs for the elderly clients both within the facility and with outside community.
  • Ensured a healthy diet for elderly individuals by preparing nutritious meals tailored to dietary restrictions or preferences when needed.
  • Monitored the health status of elderly clients and promptly addressing any concerns or issues that arose.
  • Promoted physical wellness among residents by assisting in exercise programs specifically designed for older adults.

Customer care

Various companies in Kenya
06.1998 - 12.2022

Responsibilites:

  • Managed a team of customer care professionals, ensuring consistent quality in service delivery.
  • Contributed to a positive work environment through active participation in team meetings and collaboration on best practices for customer care.
  • Increased overall sales through effective upselling strategies and attentive customer care.
  • Trained new employees in company procedures, ensuring consistent quality of customer care.
  • Developed strong relationships with clients through attentive customer care, resulting in increased repeat business and referrals.
  • Enhanced customer experience by ensuring a clean, organized, and visually appealing retail environment.
  • Optimized merchandising efforts in retail spaces to attract shopper attention while showcasing key product features effectively.

Education

PSW Course -

Hamilton Institute for Health Personnel
05.2024

Skills

  • Adaptable learner
  • Detail-oriented analysis
  • Effective problem resolution
  • Networking
  • Effective patience
  • Collaborative teamwork
  • Emotional assistance
  • Compassionate care
  • Personal hygiene assistance
  • Dementia care

Certification

  • CPR/First Aid/AED Certificate – 2024-02
  • WHIMS Certificate – 2024-02
  • B.A Degree — Egerton University (Kenya)
  • Customer Service Certificate - Kenya
  • Certificate in Community Health – Kenya

Languages

Swahili
Full Professional
English
Full Professional

Timeline

PSW

Regina Gardens LTC
07.2024 - Current

Casual Education Assistant

Hamilton Wentworth Catholic District School Board (HWCDSB)
05.2024 - 06.2024

PSW Clinical Placement

Regina Gardens LTC
04.2024 - 05.2024

General Laborer

Sofina Foods
12.2023 - 03.2024

Elderly Caregiver Volunteer

Mji Ya Wazee
01.2023 - 07.2023

Customer care

Various companies in Kenya
06.1998 - 12.2022

PSW Course -

Hamilton Institute for Health Personnel
EUNICE WANJIRU MACHARIA