Euijeong Hwang

• Conducted a needs assessment to identify barriers to employee performance
• Performed a high-level needs assessment to understand the onboarding experience of new public service employees
• Conducted interviews and analyzed data collected from 27 interview transcripts to systematically identify root causes of performance issues
• Delivered needs assessment reports to senior management, presented key findings, and provided impactful solutions
• Provided feedback on audience analysis and conducted task analysis to prioritize key tasks for training design

Academic Projects

• Delivered needs assessment reports, presented findings, and provided 8 solutions to enhance faculty performance
• Designed, developed, and implemented a web-based open educational resources (OER) training module
• Planned formative and summative evaluations to conduct an open educational resources (OER) course evaluation
• Formulated a project proposal outlining evaluation criteria, scope, costs, timelines, risks, and resources
• Critically reviewed academic articles and redesigned an existing study, resulting in a 4,000-word final project report