EUGENE OWUSU AFRIYIE
City of Kitchener
Kitchener,ON
7
years of professional experience
People-focused and detail-oriented professional with experience supporting the public, responding to questions, maintaining accurate records, following established procedures, and communicating with supervisors. Recently served as an Election Assistant with the City of Kitchener, helping people navigate an important public-service process. Brings strong organization, confidentiality, teamwork, problem-solving, and computer skills, supported by experience in busy service environments and post-secondary training in quality and regulatory operations.
Work History
Election Assistant
- Assisted members of the public during the election process by responding to questions and providing clear, respectful guidance.
- Communicated with people from different backgrounds while maintaining a professional, patient, and service-focused approach.
- Reported questions, issues, and relevant updates to supervisors and followed instructions to support smooth operations.
- Followed established election procedures and helped maintain an orderly, organized, and accessible service environment.
Pharmacy Assistant
7 Months- Supported daily service operations by maintaining accurate records, organizing information, and assisting with routine administrative tasks.
- Reconciled daily medicine purchases both in cash and electronic payments
- Communicated with pharmacists and colleagues to clarify information, share updates, and help resolve day-to-day workflow questions.
- Handled patient and prescription information carefully and followed workplace procedures for accuracy and confidentiality.
- Helped maintain an organized work area and supported inventory and documentation checks.
Pharmacy Manager
2 Years 10 Months- Coordinated daily operations, supported staff, and helped ensure service tasks were completed accurately and on time.
- Maintained operational records and reports, monitored stock information, and followed established procedures.
- Built positive relationships with customers through clear communication, follow-up, and practical assistance.
- Escalated or documented relevant issues and supported consistent service quality.
Intern Pharmacist
8 Months- Supported administrative workflows, including answering calls, handling transactions, and maintaining patient records.
- Entered and organized information accurately while following established storage and documentation procedures.
Education
- Pharmaceutical Regulatory Affairs and Quality Operations
- Named to the President’s Honor List for Fall 2025.
- Coursework includes documentation, quality systems, compliance, and regulatory submissions.
Bachelor of Pharmacy
Skills
Customer and public service
Clear verbal communication
Issue escalation and supervisor reporting
Recordkeeping and data accuracy
Following policies and procedures
Team collaboration
Confidential information handling
Time management
Microsoft Word
Excel and PowerPoint
Timeline
Election Assistant
City of Kitchener
10.2026 - 10.2026Read More
Pharmacy Assistant
Loblaw Pharmacy
02.2025 - 09.2025Read More
Pharmacy Manager
Parker Pharmacy
01.2021 - 11.2023Read More
Intern Pharmacist
Kore Bu Teaching Hospital
09.2019 - 05.2020Read More
Central University
Bachelor of Pharmacy
Read More
Seneca College
from Pharmaceutical Regulatory Affairs and Quality Operations
Read More