Eufrocina Sacdalan

Waltermart Supermarket

05.2017 - 02.2024

Supervised daily operations by directing customer service, inventory and sales operations.
Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Conducted inventory analysis to determine optimal stock levels.
Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Educated and trained staff to equip with knowledge about products, customer service and store policies.
Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Boosted sales performance with targeted marketing strategies and in-store promotions.
Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
Improved store efficiency by implementing effective inventory management and product merchandising techniques.
Established strong relationships with suppliers to negotiate favorable pricing, delivery schedules, and payment terms for optimal business results.

Summary