Jazzenth Dungog
Calgary
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Store Supervisor
OMONA RESTAURANT ( OPA! Of Greece, Dairy Queen)
02.2023 - 02.2024
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Supervised daily store activities to ensure smooth operations, proper staffing levels.
- Submitted reports to Franchisee about business decision-making, Daily Sales Summary, and Daily Report.
- Handled escalated customer complaints professionally to ensure satisfaction and maintain positive brand reputation.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Managed supply chain by ordering products from suppliers two times a week.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Conducted inventory analysis to determine optimal stock levels, Month end inventory.
- Trained newly hired sales team in upselling techniques and other stuffs.
- Worked effectively in fast-paced environments.
Office Cleaner
Bee Clean Building Maintenance
02.2022 - 12.2022
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
- Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
Service Crew Member
Jolly Management Solution
01.2019 - 11.2019
Housekeeping Room Attendant and Food & Beverage
Chali Beach Resort
10.2016 - 05.2017
Education
Diploma in Hotel And Restaurant Management - Associate in Hotel And Restaurant Management
Southern Philippines College
Cagayan De Oro, Philippines03.2017
High School Diploma -
Iligan City National School of Fisheries
Iligan City Philippines03.2015
No Degree - Elementary Education
City Central School
Cagayan De Oro City03.2011
Skills
- Employee Training
- Customer Service Management
- Sales Strategies
- Recruiting and Hiring
- Cash Management
- Bank and Safe Deposits
- Inventory and Stocking
- Cash Drawer Reconciliation
- Customer Service
- Multitasking and Prioritizing
- Handling Complaints
- Flexible Work Schedule
- POS Terminal Operation
- Store Opening and Closing
- Records Organization
Languages
English
Full Professional
Timeline
Store Supervisor
OMONA RESTAURANT ( OPA! Of Greece, Dairy Queen)
02.2023 - 02.2024
Office Cleaner
Bee Clean Building Maintenance
02.2022 - 12.2022
Service Crew Member
Jolly Management Solution
01.2019 - 11.2019
Housekeeping Room Attendant and Food & Beverage
Chali Beach Resort
10.2016 - 05.2017
Diploma in Hotel And Restaurant Management - Associate in Hotel And Restaurant Management
Southern Philippines College
High School Diploma -
Iligan City National School of Fisheries
No Degree - Elementary Education
City Central School
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