Ethyn Harsant
Morden
Summary
Dynamic and results-driven Shift Leader at McDonald's, skilled in team leadership and customer service. Successfully trained new employees, enhancing team motivation and ensuring adherence to safety protocols. Expert in cash handling and POS software, consistently resolving customer issues to maintain satisfaction and a positive work environment.
Professional with experience in leadership and operations management, I can demonstrate strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. i am adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
3
3
years of professional experience
Work History
McDonalds Shift Leader
Avi Sandhu/ McDonalds Co.
08.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
No Degree - Math, Science, English
Morden Collegiate Institute
Morden, MBSkills
- Positive attitude
- Team leadership
- Problem-solving
- Team motivation
- Strong verbal and written communication
- Adaptive
- Customer service focus
- Training assistance
- Certified in CPR
Languages
English
Full Professional
French
Elementary
Interests
- Music
- Watching Movies and TV Shows
- Video Games
- Youth Groups
- Technology
Timeline
McDonalds Shift Leader
Avi Sandhu/ McDonalds Co.
08.2022 - Current
No Degree - Math, Science, English
Morden Collegiate Institute
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