Zane Saccucci
Saskatoon,SK
Summary
Dynamic leader with proven expertise in team supervision and customer service, honed at Firehouse Subs and Tim Hortons. Excelled in conflict resolution and staff training, significantly enhancing team cohesion and operational efficiency. Skilled in cash handling and fostering motivational work environments, consistently achieving and surpassing set goals. Experienced how to place orders for stores and receive product deliveries.
Overview
2
2
years of professional experience
Work History
Firehouse Subs - Shift Leader/Shift Manager
Janna Dutton/Alan Migneault
07.2024 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
Tim Hortons-Team Member
Janna Dutton
03.2023 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Windshield Wizard
Barry Steiner
06.2022 - 09.2022
Education
High School Diploma -
Tommy Douglas Colligate
Saskatoon, SK06-2023
Skills
- Team Leadership
- Customer service focus
- Cash Handling
- Positive Attitude
- Problem-Solving
- Team Supervision
- Motivational Leadership
- Conflict Resolution
- Staff education and training
- Daily workflows
Languages
English
Full Professional
References
- Jenny Guest
General Manager
Tim Hortons
3803 Millar Ave, 229 Marquis Dr, 120 6th Street East Rosthern
jenny@jannadutton.com
(306)270-5755
- Joel Valenzuela
General Manager
Firehouse Subs
502 Circle Dr East
(778) 223-3857
- Erwin Saccucci
Manager
Windshield Wizard
805 51st St
(306) 220-6786
Timeline
Firehouse Subs - Shift Leader/Shift Manager
Janna Dutton/Alan Migneault
07.2024 - Current
Tim Hortons-Team Member
Janna Dutton
03.2023 - 07.2024
Windshield Wizard
Barry Steiner
06.2022 - 09.2022
High School Diploma -
Tommy Douglas Colligate
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