Ethan Werner
Summary
I am a highly motivated and results-oriented individual with a strong passion for sports and customer service. As a current Division 1 athlete at Washington State University, I have honed my skills in teamwork, time management, and discipline. My experience at The San Francisco Running Company further enhanced my communication and organizational abilities. I thrived in a fast-paced environment, consistently exceeding expectations in customer service and store operations. I am eager to apply my skills and experiences to a challenging and rewarding role.
Overview
2
2
years of professional experience
Work History
Sales Representative
San Francisco Running Company
Mill Valley, CA
07.2022 - 08.2024
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Environmental Science
Washington State University
Pullman, WA05-2028
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Sales presentations
- Product and service knowledge
Timeline
Sales Representative
San Francisco Running Company
07.2022 - 08.2024
Bachelor of Science - Environmental Science
Washington State University