ETHAN PEREZ
South Gate
Summary
Enthusiastic student with experience serving customers in busy cafe environments. Possesses strong customer service, communication, and interpersonal skills. Proven track record of creating a welcoming atmosphere and providing high-quality service to customers. Skilled in the preparation, presentation, and sale of specialty coffee drinks, pastries, and other cafe items. Flexible in all work environments from cafe to industrial paints.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Master Cook
El Pollo Loco
1224 S Soto St Los Angeles CA
12.2025 - Current
- Collaborated with front-of-house staff to enhance customer satisfaction through seamless service integration.
- Conducted regular kitchen inspections to uphold health standards and compliance regulations.
- Adapted quickly to changing menus or guest needs by staying current with industry trends and incorporating new cooking techniques as needed.
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines at all times.
- Proactively identified potential issues within the kitchen operation before they escalated into larger problems that could have impacted service levels or food quality.
- Supervised food preparation processes, maintaining the highest standards of taste, texture, and presentation while minimizing waste.
- Collaborated with other chefs and culinary staff, fostering a positive team environment for optimal performance.
Barista/Cashier
Aramark
Carson, CA
08.2024 - 12.2025
- Operated cash registers and handled cash and card transactions.
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
- Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Maintained an efficient workflow by restocking supplies as needed throughout the day.
- Prepared teas, hot chocolate, and other non-coffee drinks for customers.
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
- Trained new baristas on company processes and product preparation.
- Prepared and served coffee, espresso drinks, and teas.
- Remembered personal preferences and allergy information to build customer loyalty.
- Utilized cash register or POS system to receive and process payments.
Catering Staff Member
Aramark
Carson, CA
08.2024 - 12.2025
- Demonstrated excellent customer service skills while serving large groups of guests and ensuring satisfaction.
- Maintained a high level of hygiene and safety standards in the kitchen at all times.
- Adapted quickly to changing orders and requests from customers with a positive attitude.
- Provided detailed descriptions of menu items to guests in order to enhance their dining experience.
- Set up tables for function in accordance with banquet event order.
- Cleaned up venue after event and assisted with inventory, food storage and other closeout tasks.
- Checked and replenished items needed for dining and catering.
- Transported food orders from kitchen to proper tables.
- Collected and returned dirty dishes to kitchen for washing.
- Liaised with kitchen staff to facilitate prompt and seamless service.
Customer Service Associate Cashier
OEM Auto Paint Supplies
Maywood, CA
06.2023 - 12.2023
- Handled money accurately including counting back change correctly to customers.
- Received parcel and LTL deliveries.
- Greeted customers, answered questions, and responded to complaints in a professional manner in person and on the phone.
- Promoted sales through suggestive selling techniques to maximize customer satisfaction.
- Assisted in stocking shelves and keeping the store organized during non-peak hours.
- Tracked inventory levels for restocking needs and communicated low stock levels accordingly.
- Ensured that all merchandise was properly priced prior to display on shelves or racks.
- Performed store opening and closing duties as required.
- Developed and maintained a positive working relationship with customers.
Education
Bachelor of Science (B.S.) - Criminal Justice Candidate
California State University Dominguez Hills
Carson, CA, US05.2028
High School Diploma - undefined
Maywood Center of Enriches Studies High School
maywood, ca06.2024
Skills
- Friendly and outgoing
- Time management
- Attention to detail
- Cash handling
- Opening and closing duties
- Team player
- Menu memorization
- Espresso machine operation
- Safe food handling
- Multitasking Abilities
Certification
Servsafe food handler card
Timeline
Master Cook
El Pollo Loco
12.2025 - Current
Barista/Cashier
Aramark
08.2024 - 12.2025
Catering Staff Member
Aramark
08.2024 - 12.2025
Customer Service Associate Cashier
OEM Auto Paint Supplies
06.2023 - 12.2023
Bachelor of Science (B.S.) - Criminal Justice Candidate
California State University Dominguez Hills
High School Diploma - undefined
Maywood Center of Enriches Studies High School