Ethan Hatchell
Burlington,ON
Summary
Proven leader with experience at Food Basics Burlington, adept in staff management and employee motivation. Excelled in enhancing team efficiency and customer satisfaction, demonstrating adaptability and problem-solving skills. Skilled in training and mentoring, significantly improving productivity and service quality.
Overview
6
6
years of professional experience
Work History
Supervisor / Cashier
Food Basics Burlington
04.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Newspaper Carrier
Burlington Post
05.2018 - 04.2022
- Assembled and bagged newspapers prior to delivery.
- Delivered newspapers and flyers to about 90 homes daily.
- Maintained punctual delivery times for consistent customer service experience.
- Distributed papers in various weather conditions during early morning.
- Demonstrated adaptability by adjusting routes according to changes in customer preferences or residential locations.
- Built strong relationships with customers, addressing concerns and resolving issues promptly.
- Provided exceptional customer service, responding promptly to inquiries or requests from clients.
- Handled distribution-related tasks such as sorting, bundling, and labeling newspapers accurately for efficient delivery.
- Increased customer satisfaction by delivering newspapers in a timely and accurate manner.
Education
High School Diploma -
MM Robinson High School
Burlington, ON06.2025
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
English
Native or Bilingual
French
Limited Working
Sports, Gaming, Reading
Love to play all manor of sports such as volleyball, basketball, baseball and football, both in school and out. For the last five years have played rep baseball for the city of Burlington and Oakville.
Timeline
Supervisor / Cashier
Food Basics Burlington
04.2022 - Current
Newspaper Carrier
Burlington Post
05.2018 - 04.2022
High School Diploma -
MM Robinson High School
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